Herban Therapies Spa

First time here and my massage with Beza was excellent. Love that there was a quick consult as it made me feel like I got the most out of the service since I came in with specific pain points. The spa space and staff were very nice. Looking forward to my next visit!

First time at a spa for a massage. The spa itself was very nice. Beza did a fantastic deep tissue massage. She was very attentive checking with me if the pressure was good. I almost fell asleep a few times. It was very relaxing with the music.

Thank you for such a wonderful experience! My face feels absolutely amazing after the facial, and the massage left me feeling deeply relaxed and free of tension. Your service was truly exceptional—I couldn’t have asked for anything better. I'm so grateful!

Jen did such a fabulous job with my Swedish massage! Perfect amount of pressure and incredibly relaxing. Thank you!!

Great massage experience here in a nice location in Bellevue - my hubby and I did a couples massage here and had a good time we had some issues filling out our little questionnaire before starting the massage and that was probably just from technical difficulties on my end, but I felt like maybe we could’ve skipped it and the masseuse could’ve just asked me about any injuries and how I wanted the massage - but that’s my only complaint - otherwise the massage itself was great and felt so relaxed afterwards - will definitely be back for more!

First time using this spa. It was terrific. Great place, great environment. Anna did an excellent job. Will definitely use it again when I am back in the area. Thank you!

Terrible Experience and Poor Customer Service We had a truly disappointing experience at this spa. My husband and I booked two massage sessions but discovered upon arrival that they didn’t have a male masseuse. I asked if my husband could use my slot instead and was assured by the staff that he could either take a longer session or come back later to redeem my coupon. Based on this confirmation, he took a massage, and we left satisfied with the arrangement. However, the next day, we received a rude call from the manager, claiming our Groupon had been marked as redeemed due to a "no-show." Despite explaining the prior arrangement with their staff, she dismissed us, stating it wasn’t her concern, we caused them a loss, and she didn’t want to waste any more of her time addressing the issue. This was by far the worst spa experience we’ve ever had. You expect to leave a spa feeling relaxed, but this ordeal left us frustrated and upset. There are many other places with far superior customer service—this one is not worth your time or money.