Viva Day Spa + Med Spa | 35th Street

Kate was absolutely wonderful. From the moment I walked in, she was kind, calm, and incredibly professional. She has such a warm and reassuring bedside manner that immediately helped ease my nerves. She took her time explaining everything to me — the number of units, pricing, and what would give me the best results both aesthetically and financially. I never felt rushed. She was patient, attentive, and truly focused on what would work best for me. Overall, I’m so grateful for the experience. I felt heard, cared for, and confident in her expertise. I will definitely be coming back to see her again.

Excellent staff. I was asked if there is a particular area I wanted a the masseuse to focus on by the masseuse and I said to her yes, lower back, please however she focus on the upper back. So this was not miscommunication between or because of a middle person as she asked me directly, and I responded to her directly. Overall the deep tissue massage was great but in order for me to give five stars, I think if I am ask which target area I would like to be focused on and then another area is focused to me that type of attention to detail can make the difference between four stars and five stars however I still left $100 tip because I understand and I acknowledge that doing deep tissue massage for 90 minutes is a lot of work.

I had a great experience with Kate at Viva Day Spa! She was so kind, accommodating, and made me feel very comfortable. I had never had lip filler, and she really prioritized what would fit with my natural features. She took the time took explain the process and answer all my questions. Kate was very thorough in explaining care and everything I need to do after our appointment. I really love the results. I would highly recommend!

Massages are ok, but waxing and facials have not been. Too expensive for the subpar service. For waxing, my apt was 10 minutes behind. While my specialist tried to be friendly with small talk, it was at the cost of missing or overdoing areas she was responsible for. I wasn’t asked what I wanted, and when I brought it up, she cut me off to say "we’ll keep the shape" (I happened to want that, but what if I hadn’t?). She did what I asked while saying she hated doing it bc that’s not what she thought would look good for me. No general understanding of how to offset pain by keeping skin tight, making it more painful than needed. The manager attempted to resolve my experience with a touch up session, but I experienced the same training related issues-- an aloof specialist who didn’t ask what I wanted, overdid areas, lacked context for my return, and appeared inconvenienced after discovering I was there for a touch up, not full service. Will not be coming back.

Upon entering the Viva/35th, I was immediately more mellow. Staff were friendly and efficient and ambience was calming. Facial with Jill was relaxing and allowed me to escape the world’s stressors for an hour and take care of my skin—won-win!

I had a wonderful experience. I’m a mom and I recently suffered a late term stillbirth. I have been having a rough go at it, needless to say, with trauma built up in my body. I decided to get out of my cave of sadness and treat myself to the vital facial & massage package. It was far above my expectations- and I’d heard great things about Viva Day Spa already. As someone who does not pamper herself often, it was worth every penny. Everyone was so kind, the ambiance warm and inviting. My skin is now amazing, it de-stressed me so much, she educated me on best skincare practices, AND the massage I received was abundantly meditative and healing for me. It was the first time I’d felt peace since I was happily pregnant and waddling everywhere just 7 short (yet long) weeks ago.. life is crazy hard and lovely and beautiful and you never know who will fill your cup. I’m thankful and grateful to have come here and will recommend it to everyone I know. Thank you, thank you, thank you.

Christina at check-in was welcoming. My massage from Robin was one of the best deep tissue massages I’ve had. She was attentive to what I expressed my issues were and most importantly in tuned with what my body needed. Overall pleasant experience, I would highly recommend.