The Spa at Mandarin Oriental, Miami

I recently visited The Spa at Mandarin Oriental, Miami, and had a wonderfully relaxing experience. I didn’t book any treatments — just enjoyed the spa facilities and the pool — and it was perfect for a peaceful getaway. The spa was spotless and serene, with no crowds at all, which made the experience even more enjoyable. The atmosphere is calm and luxurious, exactly what you’d hope for in a high-end spa. The pool is spacious and offers a stunning view of the water and skyline — a beautiful spot to unwind and soak up the Miami sun. Definitely worth a visit if you’re looking for a quiet and elegant escape!

Wonderful staff and lovely treatments. I had a body wrap here and my skin felt so different afterwards. Even with no appointments you can still enjoy the saunas as a hotel guest. Plus, you can receive complimentary bath oils as well.

All I can say is OMG. Galina left me on cloud nine after my facial. Her hands are SO soft, like an angel. I am pretty sure I was sleeping at some point. My skin looks and feels fabulous. Shout out to Shelby who assisted me in booking, so sweet. Thank you!

First off, I loved my facial. Ana was so great. She created such a relaxing experience and my face felt absolutely amazing afterward. However, the real reason I'm writing this review is to let others know how absolutely incredible the staff are at this spa. I accidentally left a super sentimental piece of jewelry in the pocket of my robe. When I realized I forgot it I immediately called the spa. They spent the next few hours searching for it, going through every robe, even the ones that were already in the wash. I walked into the spa to look for it myself and found a few of the spa staff searching the floors with the phone flashlights. I mean, they literally did their absolute best to find it. I had already lost hope but they called me two hours later to let me know they found it in the washing machine!! I was blown away at their determination to find it. I am truly filled with gratitude towards all of them. Overall, I am really impressed with the spa. I would highly recommend it to others. Especially given their truly phenomenal service.

THE BEST! Get ready to be spoiled from the moment you walk in. From excellent service, a sophisticated relaxing atmosphere and very skilled attendants. We even had Ashlee check in to make sure we were enjoying our service. She was very professional and courteous. If you want a relaxing day in a beautiful setting this is it.

Hands down best spa that I have been to at a luxury hotel. The staff are incredible and Anna was amazing! If you go for a massage, request Anna! You will not be disappointed. Also the only spa that I’ve been to that has a chest pillow for those that have breast implants. It’s a total game changer, and am now on the hunt for one. This was the best massage I’ve ever had. Thank you Anna and team 💓

I used to love this place. Went here for Valentine’s Day. It was super busy, everything was good until my masseuse started to check on her phone during the massage. She was massaging my foot, I noticed she was using only one hand and it wasn’t strong enough. I asked her to do it harder, but she kept massaging me same pressure with one hand. I waited patiently for about 15min,(at this time I kinda figured she was doing something else) but it didn’t get better. I got up and there she is! Checking on her phone!! She immediately hid her phone underneath the towel. She apologized and said "I was doing the best". I just couldn’t believe it. It’s mandarin oriental hotel. It’s not cheap massage place in middle of nowhere. Manager came in and apologized me again, she told me they’ll switch masseuse, but I didn’t wanna stay there anymore. They ended up charging me nothing that day. I am not going back there anymore.