Pacific Waters Spa

I was in yesterday for the Biologique massage with Sivi. Wow…was she wonderful and the treatment was fantastic. I have the opportunity while traveling to visit quite a few resort spas and this is now at the top of my list. The facility is peaceful and I enjoyed the sauna and steam room before my massage. I try to chose treatments that are signature for the spa I’m visiting and the Biologique was new for me and I know it was made even better because Sivi is such a pro. Couldn’t recommend any higher!

We came here to have their signature massage. From the moment you walk in to the very end the staff is very engaged in delivering what I call a world class service. The softest robes are provided, eucalyptus shower, hot tub and the men’s sauna and steam room were being renovated so I imagine after it’s going to be an elegant experience. I still had that experience with my therapist Jade she was so genuine and one of the most authentic people I’ve met the massage was incredible, she even asked if she wanted to have them bring my lady to meet me after in their little courtyard with a fire pit.

I booked a massage at this spa which allowed me access to the full spa for the day even though I wasn’t staying at the resort. My massage was $210 plus tip, access to the spa included a steam room, dry sauna, indoor whirlpool, lounge, showers, and a small outdoor patio area. It would have been nice to have a cool thing like a pool or something because of all the heat from the steam, sauna, and whirlpool. My massage was 50 minute which it was exactly to the minute. The facilities were nice but not overall it fell short of my expectations, just a few things that could have been updated.

Visited on a weekday and enjoyed a few hours here! The space is small but cozy and had some nice spots to it. I have a 4 star rating only because some of the tile and areas seem a little outdated and run down! Otherwise it was a great experience overall, very calming and felt comfy and not too bougie. The snacks were nice and the large shower in the back was my absolute favorite! I would recommend this spa as a first time spa if you would like to explore spas for the first time as it was a good first experience for me!

Staff is the best! Make you feel at home. Always ready to help. Jose was constantly moving to make sure everything in the day Spa was replenished. For sure we will not miss this when we come back.

Amazing full highlights, cut, blow-dry, and style from WENDY! Full service comes with INCLUDED full day spa pass AND validated valet parking. Great stylist, very nice full service salon & spa in South wing of Hyatt. Steam and dry sauna, jacuzzi, pool, water, tea, coffee, and light snacks in each gender separated quiet relaxation room or outdoor secluded patio only for spa guests.

So packed and noisy + over tipping is forced. Automatic 20% added even on dining credit that also had 20% added when I used it by the main pool. So that awesome $50 meal ended up costing me $72. Seems super tacky to me. The jacuzzi had a fun group of ladies but man they were shout talking over the jets. I ended spending more time in the quiet area. It’s bigger and prettier spa than nearby resorts but just pick a non weekend. Champagne serving was tiny.