Spa at Grand Sierra Resort

Bruh! This place is amazing!!! So many services available for hair, body, and mind. We started with a couples retreat massage and the hit up the pool size hot tub which was awesome! Then we took a nap in the relaxation lounge for an hour and a half before our pedicure appointments. Heather and Miah were the softest and gentlest nail technicians ever! We had the BESTEST time relaxing and will definitely be back!

Absolutely not worth the money! This was by far our worst spa experience! We were looking forward to a relaxing Valentines Spa day and the staff at this place made us feel very uncomfortable and did not explain absolutely anything to us. We have never had a spa experience this bad. We would recommend going to Peppermill Spa instead to get the most out of your money.

My mom loved 🥰 her spa day here. She got a massage 💆‍♀️ & enjoyed the sauna 🧖‍♀️. Will be back to check out the other prices here when I want to have a spa date 📆 with my husband.

I had an amazing experience. Donna was so nice and pleasant. I had the 50 minute facial/ massage and it was so relaxing. I would definitely recommend Donna and will be going back again.

The staff and the amenities at the spa are amazing. My friend and I had a wonderful time experiencing it. Currently GSR has a special that you get 35% off spa treatments if you were a Nevada or California resident. I am a California resident so I was able to utilize this. If I had known that, I would’ve done an 80 minute massage instead of a 50 because it was so good . The only reason I gave this a four is because The fitness center that you have access to with enjoying the spa is also the same fitness center for all the occupants of the hotel. It is not big enough. Things were broken. The Wi-Fi was horrendous. I’m an avid Peloton user and I was excited to see two bikes there, but one bike didn’t work at all and the other bike wouldn’t connect to the Internet because how bad the Wi-Fi was.

Review for GSR Spa (8/16/25) I booked a massage for my sister-in-law’s birthday, and what should have been a relaxing first-time spa experience turned into a huge disappointment. From the start, the staff was unwelcoming. The person who escorted her to the room was cold, did not offer a tour, did not point out the bathroom, and did not provide a robe or basic guidance. She was simply left in the room, confused, and had to ask other staff where things were. This is not the level of service anyone should receive at a spa, especially on their very first visit. When it came time for her massage, the therapist was surprised she wasn’t prepared and had to stop to explain everything — something that should have been handled before. This made the experience awkward and stressful instead of relaxing. I paid nearly $200 for this treatment, and it was absolutely not worth it. For a spa that charges premium prices, the lack of professionalism and hospitality is unacceptable. Guests should be treated with the same care and respect, regardless of race or background. I will not be recommending GSR Spa to anyone. If you want to be treated kindly and given the full spa experience, look elsewhere.

We called ahead during the week to make sure the locals discount would apply on the weekend as it was Valentine’s Day weekend. The person on the phone told us it would but at checkout they wouldn’t honor it as it was Valentine’s Day weekend. The receptionist didn’t care when we said we specifically asked. Major bummer because we would have just gone a different weekend had we been given the right information in the first place