Hyatt Regency Long Beach

Can't beat the location in relation to the convention center. Very well-maintained property in general with pleasant and attentive desk staff. Lovely lobby. The pool area is lovely with incredible sunset views, though the hot tub could have done with a good scrub. The one issue we've historically had here is that the standard rooms have a zig-zag to the entrance, making it a challenge for anyone with a cart or wheelchair to easily get into the room. (ADA rooms, btw, from prior experience do not have this problem, but there are not many of those on the property.)

Top floor great views. Hotel is a little dated but clean. Large room. Big TV but TV operation is a little clunky. No makeup mirror and difficult to adjust thermostat. No fan in the bathroom? Lighting is a little dim. Spendy breakfast buffet. Lots of walkable restaurants around. Walk to the pier. Outdoor pool is fairly warm (December). Nice hot tub. Towels by the pool (you need a card). Workout room is well appointed: Peleton bikes, seated bikes, elliptical, treadmills, weight machines, towels, mirrors, yoga pads, water dispenser. Cedric at the front desk was awesome. Discount card available for nearby restaurants.

I found Long Beach and the harbour okay Liked · Good Points: * The room was nice, and the staff were friendly. * I appreciated the gym and the assistance I received from Ana, who resolved some billing issues for me. * When a strange odour occurred in my room, the staff promptly offered me another room, which I greatly appreciated. * The hotel arranged a Hollywood Tour, which was great, but for other tour options, guests had to make arrangements independently. Disliked · Areas for Improvement: * The food selection in the "market" could be expanded. * The breakfast options could be more enticing. * I recommend ensuring that the hallways to the rooms are cleaned more frequently. General Observations: * I noticed a higher presence of homeless individuals in Long Beach, which might reflect broader social challenges. I even assisted someone in locating a lost phone. * During my stay, there didn’t seem to be many activities available, perhaps due to the off-season.

From the moment we arrived at 8 p.m., we were greeted with such warmth and enthusiasm by the front desk associate, Luna. She immediately set the tone for our stay. Even that late in the evening, she was cheerful, attentive, and genuinely eager to help. You could tell she truly cares about her guests, she went above and beyond to make sure everything was perfect, including proactively adding all of my Hyatt Globalist benefits without me even having to ask. That level of service is rare and so appreciated! Our room was comfortable, but what really stood out was the breakfast at the market the next morning. I wasn’t expecting much since it’s not a sit down restaurant, but it turned out to be a pleasant surprise, fresh, tasty options. Overall, a wonderful stay made even better by an exceptional front desk team member who clearly takes pride in what she does.

We stayed one night before a cruise on Firenze from port of Long Beach. We ended up here at the very last minute due to a snafu at another hotel. Wow - they took such amazing care of us! Beyond welcoming upon arrival and after a bad experience just a few minutes prior, I cannot thank the front desk person enough for treating us like "Hyatt family!" We got an amazing view of the Queen Mary! The rooms are super comfy and we LOVED the huge TV! This hotel is near so many great restaurants and we even caught a film at Cinemark across the street. The front desk hero also told us we could park during the cruise at an exceptional rate. I had a great workout at StayFit on a new LF elliptical machine. My only disappointment, was the pool is ice cold in December even though it's "heated." It's a lovely pool and I would have loved a swim. But, wondering if the pool temp was so low due to torrential rain that had fallen for days ... maybe it just took time to heat back up again. In any case, the stay was perfect otherwise and for sure, we'll stay here again. Perfect location, fabulous rooms and the BEST STAFF ever!

Excellent hotel perfectly located in Long Beach. Staff were ALL exceptionally pleasant and helpful and the room was clean and comfortable. Hotel is within walking distance to many shops, restaurant and walking areas. Will definitely stay here again in the future, even when cruise leaves from San Pedro. It's worth it!

The Valet service was superb! Shout out to Jorge for helping answer all our complex questions and making sure we are paying for the right amount for our parking. Shout out to him also for accommodating some parking miscommunications we had with our roommates checking in their cars. I think the process was insanely seamless with such a friendly and quick decision-making on his end. I appreciate that he made the stay super easy and also accommodated our errors. We hope that he receives the recognition he deserves for his assistance to us. Thank you Jorge!!!