Tropical Garden Hot Tub & Tanning

📍 Gay-friendly spas in Daly City

6.8

Tropical Garden Hot Tub & Tanning in Daly City presents a mixed experience for visitors seeking a relaxing hot tub session. The facility has undergone remodeling, boasting modern rooms and adjustable tub jets, but the overall professionalism and cleanliness remain concerning. Guests may find the entrance lacking clear signage and the staff's initial welcome disorganized.

Despite its improvements, the venue struggles with basic hygiene issues, such as hair in the hot tubs, and stuffy, poorly ventilated rooms. The pricing is reasonable, but the service quality and overall experience may not live up to expectations. Communication and customer care from management could use significant improvement.

Features and services of Tropical Garden Hot Tub & Tanning

Service options

  • On-site services

Accessibility

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Offerings

  • Sauna

Amenities

  • Toilet

Payments

  • Debit cards

Tropical Garden Hot Tub & Tanning is in position 15 out of 37 in gay-friendly spas in Daly City

Customer Reviews

★★★★★
★★★★★

Tropical Garden Hot Tub & Tanning has a rating of 4.1 out of 5 based on over 237 reviews on Google

Brandon

We visited Tropical Garden expecting a relaxing hot tub experience, but unfortunately we left very disappointed. From the moment we arrived, the entrance felt unprofessional. There was no clear signage or direction, and no proper guidance on where to go. The staff member was on the phone when we walked in, and the overall welcome felt disorganized and uncomfortable. The facility itself looked average — not terrible, but definitely not very clean. We were told our room number, but there were no instructions. You basically operate the hot tub yourself without any explanation. The room was not ventilated and felt stuffy, which made it hard to relax. Cleanliness was also a serious concern. After turning on the hot tub, we noticed hair inside, which is unacceptable for a place that should prioritize hygiene. The price ($30 per person for one hour) is not the issue — it’s about the overall experience and lack of professionalism. It did not feel relaxing or worth the time. Unfortunately, we cannot recommend this place to anyone looking for a clean, comfortable, and professional hot tub experience.

Brandon ☆ 1/5
Tiffani Castro

It’s been years since I’ve visited this place, but they’ve remodeled! I have to say for the better!! Counter staff is what I remember it to be but their new tubs & aesthetics are 10/10! I’ll definitely be back 👏🏼😍

Tiffani Castro ☆ 5/5
Erich Bitonio

Updated the rooms to be more modern. Looks great since the remodel. Tub jets are adjustable and water temp was great.

Erich Bitonio ☆ 5/5
gloria carranza

The guys at the counter were nice. The place was clean. Water was perfect. No problems for now. I'll be back.

gloria carranza ☆ 4/5
Laura Nicole

For $20, you definitely get an experience. Reviews saying "not tropical" are incorrect. The humidity levels in the room are incredibly authentic. The ventilation is sub par. First impression of the tub in one word: weathered. It makes loud grinding noises with the jets on, but if you block all the jets, it’ll stop, but the floor will start flooding. The lights are all dangling out of there socket. Don’t wanna spoil everything. Go here if you want to experience somewhere that is absolutely nothing more than one star. Clean bathrooms.

Laura Nicole ☆ 1/5
Maneekarn Belle K.

The website lists closing time as 11 PM. I arrived around 9:15 PM and spoke with a woman at the counter who told me they accepted cash only and directed me to a nearby ATM. There was no warning that service would be refused upon my return. I came back within minutes (around 9:35) to find her gone. A man who identified himself as the manager told me they were closed and casually dismissed the situation by saying the woman was "just the cleaning staff." I understand and respect business policies or last-service times when they are clearly communicated in advance. However regardless of her role, she was representing the business and should have been properly trained to communicate accurate information to customers. Instead of offering a solution, the manager chose to dismiss the situation, reflecting poor customer care and UNPROFESSIONAL management.

Maneekarn Belle K. ☆ 1/5
mila b

This place used to be an absolute dump. But they just remodeled and it's so much better. The price has gone up 15 dollars though So it's now 35 instead of 20.anf there are no radios. I think it's worth about 25-30max. We could at least get complimentary water for 35. But nonetheless, it's great to have this okaxe back open

mila b ☆ 5/5
View all reviews

Information about Tropical Garden Hot Tub & Tanning

Address

Tropical Garden Hot Tub & Tanning is located at 200 San Pedro Rd, Daly City, CA 94014, United States

Phone

The phone number of Tropical Garden Hot Tub & Tanning is +1 650-755-8827

Website

The website of Tropical Garden Hot Tub & Tanning is: tropicalgardenshottubs.com

Business Hours

Monday: 11:00–23:00
Tuesday: 11:00–23:00
Wednesday: 11:00–23:00
Thursday: 11:00–23:00
Friday: 11:00–23:00
Saturday: 11:00–23:00
Sunday: 11:00–23:00

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