New Braunfels Visitor Center

We had a fantastic experience at the New Braunfels Visitor Center! Our original plans for the day were rained out, so we decided to stop in — and we’re so glad we did. The staff and volunteers were incredibly friendly and helpful. They pointed us toward some great alternative activities, like exploring the downtown murals, grabbing a treat at 2Tart Bakery, and checking out the charm of Gruene, Texas. The center itself is a gem: clean bathrooms, good parking, and easy to spot from the road. We also appreciated the free coffee and snacks, which made for a warm and welcoming break. There’s a great selection of brochures and maps to help plan your visit. Highly recommend stopping in to chat with the volunteers — they know the area well and genuinely enjoy helping travelers make the most of their time in New Braunfels.

Mary was the most helpful at the visitor center. She spent a lot of time with us telling us about the history of things to do in places we have to see. Thank you, Mary. I appreciate you.. I WOULD RECOMMEND

Very friendly and helpful staff answered our questions and made great recommendations for a better time during our stay in New Braunfels.

I needed to get some pamphlets from new Braunfels that had to be sent out by Saturday morning for an elementary kids school project. I did everything I could to make sure that I could drive to the visitor center on Friday, May 1 before they closed. I arrived at 4:30, 1/2 an hour before they were supposed to close. I was extremely dismayed to see that it was closed. The lights were still on and a lady was in there vacuuming. I knocked on the door to just beg her if she can open it and hand me out a brochure. I drove an hour here to get it. She barely looked up at me and indicated that they were closed. I stood outside for another 10 minutes, trying to call the place to let her know my predicament, but the phone number that was provided did not go into it. She just continued cleaning and never looked up at me again. I am so bummed that this happened. If she would’ve just took the time to ask me what I needed, knowing that they closed a half an hour early.

Staff was very friendly and helpful.

This is a small place, however has what you need for info on the place. Has free tea and coffee also

Very friendly. Got a good start on our day trip here with directions, recommendations and parking tips for a festival we were interested in. Starting my Texas Hill Country Trail passport, which I picked up here today!