The Memphian, a Tribute Portfolio Hotel

This hotel is so well done! The decor is so fun and comfy. The service was fantastic. We esp loved Tiger and Peacock, the club upstairs. The only thing missing is a pool but we will still go back in the summer.

My mother had a great experience at The Memphian hotel. Thanks to JAC!!!! he was respectful, had great customer service and more. He went above and beyond to make sure my family was taken care of. His patience, consistency and excellent customer service truly stood out. I would definitely recommend 10/10 to stay here. Clean and great customer service. Thanks JAC for all your help.

What a fun, funky hotel! Booked a Memphis weekend and thoroughly enjoyed the stay. Eclectic interior is just plain fun, and the room was very comfortable and well appointed. Super comfy bed, Nespresso in room, and the conveniences you’d expect. Great location in midtown Memphis (Overton Square area). Rooftop bar (Tiger & Peacock) decor is even more interesting and eclectic than the lobby; delightful. We had breakfast in the Complicated Pilgrim restaurant - also great. (Try the grits - outstanding!). Lots of great art throughout the property - truly enjoyed it.

The black woman at the front desk wearing glasses was extremely rude during our visit. A few friends and I had drinks at the hotel’s downstairs bar and afterward stopped in the lobby to take photos. The lobby is beautiful, and we were simply admiring the space like anyone else would. However, she made it seem as though we were disrupting guests who were trying to access the elevators, which was not the case at all. Her demeanor felt unnecessary and unwelcoming. What made the interaction even more uncomfortable was that we were a group of Black guests, and the way we were watched and addressed felt targeted. We were doing nothing inappropriate, yet her behavior came across as suspicious and antagonizing. It is hard not to question whether bias played a role in how we were treated. It was disappointing to feel as though only hotel guests are treated with courtesy and respect, while patrons of the bar and restaurant especially Black patrons are not. Everyone entering the establishment should be treated with the same level of professionalism.

My recent stay at The Memphian Hotel was an exceptional experience, made even more memorable by the outstanding service provided by the front desk associate, Jac. From the moment I arrived, he demonstrated the highest level of professionalism, attentiveness, and courtesy. Jac were not only welcoming but also highly informative, ensuring that I had all the details I needed regarding my stay and the surrounding area. He handled each interaction with remarkable patience and consistency, going above and beyond to create a seamless and comfortable experience. His timely responses and proactive approach reflected genuine care for guest satisfaction and a true commitment to excellence. It is rare to encounter such a perfect balance of professionalism and warmth. Jac is a true asset to The Memphian Hotel and embodies what exceptional customer service should look like. Because of his hospitality, I would highly recommend this hotel to anyone visiting the Memphis area.

Location and service were wonderful with a beautiful view from the window. The restaurant was great too. Loved the interior of the hotel as well. Just wished the room was larger with a microwave.

We loved this little hotel. Great location, rooms, they even brought fun shopping into the lobby on Saturday, and the decor was amazing. What really made it was the people though, amazing service! Especially Billy at the front desk. He knew all our names and would say hi whenever we came in and helped us in many ways. Thanks Billy!