Waikiki Beach Marriott Resort & Spa

The receptionist looked visibly annoyed and was very unpleasant to deal with. The worst thing is , the hotel is currently undergoing renovations during my stay, which made the stay extremely disruptive. Th noise starts early in the morning and is loud enough to wake you up. I was quite surprised that the hotel remains open while major renovation work is ongoing, as this significantly affects guest comfort. The only positive aspect is the location.

Booked directly through Marriott Status: Titanium Honestly, I have some mixed feelings about this hotel. We booked the hotel in late December for a mid February stay and we weren’t notified about the construction until 2/13 (a week before our stay). While the options they offered were honestly generous, notifying us relatively last minute meant our choices were to take one of their offers or to pay much more for a different hotel (prices increased since when we booked. The breakfast up charge for hot items seemed excessive - $17/person per day for what was offered over the continental option (basically fruits and pastries). However, the room was nice and all of the staff we encountered were friendly. At the end of the day, we did enjoy our stay at this hotel, but just wish the communication about the construction was a bit more proactive, and the breakfast up charge is more reasonable.

SO amazing! We were there for the luau. What a fun and educational experience! These dancers and musicuans were so great. The host was knowledgeable and fun. Our main server was professional and very nice. A nearby family was pretty rude to her but she responded with grace and professionalism that I would've not been able to maintain. I think her name is Karen...she's "mature," experienced and so competent.

The level of service is what I would consider to be top tier. From the moment we arrived, we felt felt very welcome. Keith at the front desk was extremely helpful with getting us checked in to our multiple rooms. The Bellman, Buster, went above and beyond by loading our large bags onto a luggage cart and helping us to our room while giving us a very knowledgeable rundown of the hotels offerings and accomidations. On our first pool Day, we booked a cabana for the day and the pool staff helped us get the perfect spot for our family. I wasn't sure how to get food and drinks at first and when I went to ask, Ryan at the Queensbreak restaurant, immediately stepped up and offered to serve us food and drinks. He was cery attentive, coming by regularly to ensure we had everything we need. It may not be as luxurious as the Ritz Carlton or JW, but the level of customer service is on par with any luxury resort that we have been to. It is a great place to stay.

I want to give a special shout out to Ian, one of the hotel managers. The group we were traveling with two weeks ago put us in a room that didn’t have enough beds, and I was upset after being awake for 24hrs and not eating anything since the day prior. Ian listened to me and was able to put us in a different room that night. The new room was above and beyond what I expected. The room we were placed in made me and my girls trip so much better! It had the most amazing view, and I will never forget this trip, hotel, and Ian’s ability to make a change to accommodate us. Thank you Ian- you are our hero on this trip! I loved the hotel and beach. Everything about our stay was phenomenal.

••We recently stayed at the Waikiki Beach Marriott Resort & Spa for a week, and it was a solid choice overall. Before we even arrived, I noticed in the Marriott app that we’d gotten a complimentary room upgrade, which was a nice surprise. The location is fantastic—right across the street from Waikiki Beach, making it super convenient for beach days. The hotel has two ABC Stores, two Starbucks, and a good restaurant onsite. ••We met some friendly people while relaxing in the hot tub and enjoyed drinks at the pool bar. The fitness center had decent equipment for a quick workout. On our second day, we got a call inviting us to a 90-minute Marriott timeshare presentation—we went and received a free sunset cruise excursion that we took later in the week, which was a cool bonus. There’s also an Enterprise car rental location right onsite, so we rented a car for a day to explore the island. ••The beds were comfortable, the bathroom spacious with good water pressure in the shower, and rooms come with a fridge and safe. We called the front desk for a microwave to heat up leftovers, and they brought one up quickly. After checkout, they held our bags since we had a late flight, and we were able to use the lounge and showers to freshen up after hitting the beach one last time—really appreciated that. ••One heads-up: There’s construction on the balconies in one of the towers, so access might be limited. The website does mention this when booking, so check that. All in all, we’d recommend this spot! ••The pics attached are views from our balcony and a drink from the pool bar.

I stayed at Waikiki Beach Resort Marriott February 11th thru 15th 2026 and will say the location is perfect with immediate beach access and accessibility to nearby shopping and restaurants. My room came with a lanai which had amazing views of the crater and beach. However, this hotel will get you in excessive and unnecessary fees. I booked the room through Expedia. When I checked out I was told that my booking came with a $100 resort credit. This was not told to me when I checked in so since I was checking out, I didn’t have time to use the credit that I did not know I had. I asked could I use the credit at my next stay or apply it to the resort fee and was told no. Which brings me to the resort fee. The hotel charges $55 per day for "resort activities " such as ukulele lessons or yoga classes. You get charged a resort fee regardless if you participate in an activity or not, plus the resort fees are taxed. I paid an additional $244 at the end of my stay for non-requested or required activities along with a $400 incidental credit card hold. I felt the omission of not informing me of the hotel credit at check in was intentional along with the excessive fees tacked on to everything such as the Hawaiian bbq buffet and cultural luau. So although the hotel location is great, I would advise doing research on nearby hotels and cost comparison prior to booking this particular Marriott.