The SPARROW

I won the Boise Best Package in a giveaway so we had a staycation this weekend. We had a few hiccups but they were taken care of. The gal that checked us in was fantastic and the manager listened to my concerns. I have worked in customer service forever so those things are important to me. The room was super cute. Im obsessed with the lotion and hadsoap. It smells so good. Was close to all things downtown!! Our old man puppers loved the extras for him! I mean he would make a great model for a dog friendly hotel advertisement! 🤣

Any other hotel I've stayed at, I've always been up at 5 or 6, ready to go for the day. This mattress was so comfortable, the alarm went off three times, I stayed in bed til 745. The room was cute, I had an Idaho potato room. Shower pressure was good. I did not like the square toilet seat. It was weird. 🤣 Sara was great. I had the window open, the city sounds weren't too bad.

This was my second stay at this hotel. We had an amazing evening and loved the room. That being said, we know the rules when it come to hotels and their "smoking" policies, this was not our first time in a hotel. My husband and I are not smokers and we would ESPECIALLY never smoke inside a hotel room or in a house for that. I was first told there was a $100 hold that is normal but then told we were charged $100 for smoking in the room. How that is possible when we are not smokers? I then ask for the Manager Heathers information and was refused multiple times. Was told that they are "off site" today and they would get to me when they can. Not acceptable when $100 is stolen from my account. PLUS I was double charged $15 for the parking spot. I was recommending this place to all my friends, coworkers and family and will no longer be recommending. And I get that my "one" complaint to you guys is nothing but I truly loved coming to this hotel. I then call and ask for Heather and another coworker put me on a hold and did not come back to the phone. Terrible customer service

The room was very clean. Felt the bed and pillows were too soft, though. Very noisy, especially in the morning. Construction across from the front and garbage trucks in the back made for some noisy times from 5:00am on. Had some small maintenance issues in my room that were dealt with quickly and properly. The location was perfect! If you are in town for a conference at the Boise Center, I’d recommend not overlooking this place. Easy to walk to many restaurants and attractions, too.

I visited Boise for the first time last weekend and loved The Sparrow Hotel. Cool, modern design, extremely comfortable rooms, and friendly personalized service made staying here a delight. The amenities were very nice - high quality bath products, delicious steeping coffee packets, a full couch, and a very comfortable bed. I got a great casual dinner recommendation from the front desk as well. The cherry on top? They have an adorable puppy that comes over to say hello when you check in and she naps behind the front desk!

The Sparrow is a great choice if you're visiting downtown Boise, Idaho. Conveniently located to shops and the downtown ped mall, The Sparrow has its own parking lot ($15 fee) and has a friendly staff ready to help check in. The hotel has an industrial feel, and is on the modern side. Fun, exposed beams and a yellow theme, the rooms are inviting and just what a weary traveler needs. Do note that the lighting can be a bit harsh, there is only one small light over the beds if you don't like overhead lighting. Bathrooms are well appointed with high end soaps. All details have been thought of at The Sparrow. We had a great one night stay.

We loved our stay at The Sparrow in Boise! The EV chargers worked perfectly and made it easy to fully charge our Cybertruck overnight. The chargers are universal and support both Tesla NACS and J1772 and charged at 10kW. Our room was quiet and comfortable, with thoughtful touches and friendly service that made us feel right at home.