Dave & Buster's Concord - USA

We stopped by just for Saturday for something to do and chill. We planned on apps and drinks and ended up with the play combo so our kids could go and play some games while we sat and talked. It was only brief, but the kids had a good time they scored a few prizes from the tokens that they had earned on their cards and the margaritas that we had were amazing. They were super delicious and our server was really nice and friendly. It was my first time actually ordering food at Dave & Buster’s, and the boneless wings were really tasty. I ordered the sliders and fries for myself and they were cooked to perfection.

I can’t believe I have never been to a Dave and Buster’s before. This place is so much fun! Our server Brooklyn was a delight and the manager Lawrence was super friendly. The selection of games is huge, and the prizes were exciting! I would come here just for the food though. Everything we had was delicious and served hot. Our drinks were perfect too! I can’t wait to bring the kids again soon and invite our friends to join us!

Food was mid. Service was bad. Sat at a dirty table. No napkins brought we had to ask many times. Not enough plates brought. Server barely came to help and wings were good but rest of the food wasn’t. Mountain of nachos should be called mountain of tortilla chips cause they was barely any toppings on it.

Most of the Staff is amazing at this location. Gary, the GM, made it a Point to come introduce Himself, last Visit, He told Us We’re valued and His "Favorite Guests". So Sweet. I also have to mention the Bartender, Benjamin. He is always quick with a smile and genuine demeanor. Fast. Accommodating & Super knowledgeable about promotions. Those two always make Us feel like the Legendary member Status we’ve become. I wish other Staff members were more reliable. We stopped coming for a few months due to poor service. Give those tow bonuses and incentives to keep up the good work, please. We spend a lot of money here.

Had so much fun at this place but the server I had today was definitely a cherry on top! Her name was Jerry and her service was amazing always checked up on us, very nice and made us laugh/enjoy our time there! Made our experience here fantastic definitely will be coming back! Thank you to our server Jerry!

The bar service is too slow. I ordered sliders and it took 35 mins for the food to arrive when it was not even a busy night. The bartenders were trying their best but still take too long since you need more than 2 bartenders for a bar that size. Parking is difficult. A lot of the games were broken.

Horrible experience!! We went for Super Bowl after buying tickets to reserve table and all u can eat wings. 52 minutes for 1st order of wings. 38 minutes to get a coke. No water refill, alcoholic drinks took over an hour. Waiter had disappeared for 20-30 minutes at a time. The only reason I’m giving 2 stars is because a server by the name of Deja is as amazing. She helped us and brought refills after she noticed our waiter disappeared. She was trying her best to help us along with rest of the tables our that our horrible waiter left. We left before 1/2 time because we couldn’t get service or food. Waisted $100 on 3 tickets for crappy service and no food.