Spencer's

Wouldn’t go there if you plan on looking at the stuff and "annoying" the staff with stuff you plan on buying. A kid employee told me to stop playing with an item I planned on buying. And manager decided to give answers that definitely isn’t policy. I should know I shop and Spencer’s a lot won’t be returning to this location while this manager works there. Picture of her in the pictures

Kelsey was so sweet & kind. She was very informative & helped me with everything! We love Kelsey <3

Came in earlier with a friend. Great service from all the employees at 4PM, especially Pat. Will return.

Went here to shop for jewelry for stretched ears. We forgot the size and asked the manager if they had the tool to measure them. She very rudely said "no, we haven't done that since 2020." The last half of that was unnecessary and patronizing. The hot topic next door has the tool to measure, she could have politely suggested to measure there. We even thought about going to do that, and then going back to purchase jewelry (we didn't like the selection at HT) but decided to just go elsewhere and not give them our business.

I went in with my husband last night to look at some jewelry, the manager Alex was very very rude. She kept telling us that she couldn't leave the case open so he could look, then tried to slam the door shut on my husband's hand. She did hit him with the door, so we left and went to Hot topic to get the gauges. We went back into Spencer's after and asked for a card and Alex said she couldn't find one. Very very very bad customer service. Loss of profit for the company. Will not return.

I went in today with some friends and I was planning on buying jewelry and some Adult Products but we got driven out by a super rude employee. I just made a joke to my friend about how some of the products I'd gotten from there had broken out of the package (which was true, and was also a lighthearted joke) and she came over and snapped at me and told me to leave the store. Super rude and uncalled for and it made my entire group extremely uncomfortable

Staff were to busy gossiping to even greet the customers. We were inside for a minimum of 10 minutes. No one said hi or offered assistance. We weren't think only customers yet they never left the counter, made no effort to get even when we were at the incense station immediately behind cash register.