2nd & Charles

Don’t come to this location and expect decent service. As a used book store my expectations to be served in quick fashion were already very low, but they managed to service us below my expectations. We had about twenty books to sell them and we were told that it would take about 30 minutes. We shopped around for an hour. An hour an half later, we are still waiting to be issued our estimate as the staff has decided to all go out to lunch at the same time. Unbelievably bad service. Update After two hours of waiting we were told that we can leave and they’ll give us a credit for the books we brought in. Suggestion- set your customers expectations properly at the start of the sales transaction and management shouldn’t allow everyone but two team members to leave for lunch at the same time.

Second & Charles in Jacksonville is a convenient one-stop shop for everything from books to music and more. They have a wide variety of used books, and it’s great if you’re looking for a bit of everything in one place so you don't have to go to multiple stores. The store is pet-friendly and the atmosphere is welcoming. However, the pricing can be quite high for pre-owned items. For example, a used book might cost more than a brand new copy online, which can be a bit disappointing. One book they had priced at $12.95 and it was brand new on Amazon for $9.99. Additionally, the store’s organization could use improvement, as the books aren’t arranged in a consistent alphabetical order, making it a bit challenging to find specific titles. Overall, it’s a nice spot if you’re looking to explore, but it may not always offer the best value.

What a great treat this place is! So many great reading choices to choose from at unbelievable prices. We picked up several books for less then $20 and our nieces who were with us found a few really cool things they really liked. So many great little toys and trinkets. You can even get music equipment here. Staff was very helpful and the place was very clean as well. Check this place out!

Amazing store! It's got something for everyone. Whether you're looking for books, music or just about anything else, they'll have it and the staff is super friendly and helpful

A most stop every time we are down in Jacksonville! There is always something new and fun! Will definitely be going back with the kids in the next month!! Also great reading nook for naps!

Good place, only place I've found the elden ring manga. However, the sorting in all sections of the store is abysmal. Good luck finding anything. This is partly due to the customers. A lot of you guys dont know the alphabet nor do you care. But the employees dont seem to try to clean up the shop. Also, there is no reason for CSM to be any more than the cover price of the book.

Fun place to get secondhand items with lots to choose from. Unfortunately these items (specifically board games) are priced very high, just as high as brand new. $30+ for a board game is just out of my budget and I really wanted to find a nice one stop shop to find affordable secondhand items that I don't have to hunt for like I do in the thrift stores