Cindie's - Lafayette

I normally don’t leave reviews, but I felt like I needed to share my experience here. Unfortunately, my visit to this store was very disappointing. The manager, Asia, did not provide good customer service and came across as unhelpful and dismissive. On top of that, one of the employees, Bri, also gave poor service. I felt ignored the entire time I was in the store — no one offered assistance, guidance, or even basic courtesy. When visiting a store like Cindie’s, customers often have questions and expect staff to be approachable and supportive. Instead, I was left feeling uncomfortable and unwelcome. A store’s environment and employees should make customers feel respected and valued, and sadly that was not the case here. I hope management addresses these issues, because a better focus on professionalism and customer care could really improve the overall experience.

Love the staff. Everyone is so professional and informative. Great supply of products.

Cindie's is the go to needs for all spicy activities!😈 Friendly staff and comfortable atmosphere.

Nice staff.. great store

Loved the experience and found everything I needed and more. Had plenty of help in store as well. Loved the store and will be back for more!

Nice employees and very organized store

Lady at the register was very very rude and yelled at us to see our id’s when we walked in and I had been before and never ided. After that we shopped around for about 10 min and she watched us the whole time as if we were gonna steal something and was judging us with her eyes. Then when we were about to check out she yelled at us to ask if we were gonna be much longer saying they were closing soon…..it was 1pm on a Saturday. She yelled in front of everyone and embarrassed us so we just put everything back and went to crave. Will not be going back again. She had brown hair brown eyes and tattoos she was reading a book behind register…..needs to be let go asap. It’s costing y’all customers.