Spencer's

Spencer’s is a small gift shop store located within the WC Plaza Mall. They sell cool novelty goods, mugs, earrings apparels, plus a selection of fun adult products. It’s my go to store for cool earrings. Moreover, they have ridiculous caption shirts and often blunt messages. Staff were cordial. Prices were not cheap but they offer some specialty discount buy 4 get one shirts. Overall, it’s a fun and nice novelty store. They always have what I need.

Great store for those 'different' types of gifts 😉😂 The store itself was a little dirty/dusty. Was looking at all the different shot glasses and when i picked some up, they were full of lint/dust. Honestly, i think all the store needs is a good cleaning, and clean it daily. The staff, although very busy this time of year, were really helpful.

The energy in here was dope 🙌🏽 Carissa welcomed me as soon as I came in and was very helpful , she also let me know about the app you guys have now ! Already downloaded it ! I do wish you guys had more of a birthday card selection 🫶🏽 thank youuu!

Fun and sexy. This is a very unique store. It is popular for certain people but it is fun to just go inside and visit. There are certain unique items that you will not be able to find in other stores. I did buy a very classic, black and white movie scene purse and I liked it very much, also a black and white poster was very beautiful and full of the passion. However, there are some simple items can be expensive, just because of the Playboy logo on it. If you are hot and romantic, then you certainly will find a lot of sexy items, to enhance your mood and experience!

This store was the worst. My daughter and i went in to get hardware for her lip and navel. Found both, really nice but when she went to put the lip piece in it was cracked and u can't put a cracked piece in your lip. The 2nd one she chose was 2 $ and some change less then the first one. As we waited the cashier was refunding the lady in front of us for an item from a store in another city and she didn't want to refund my daughter. Unfortunately there was nothing in that store for that amount of money left over and she didn't want to give us a gift card. Where there was nothing else for them to do and it turned nasty. Words were exchanged and i believe she made her decision based on race and she made my daughter very angry as i was but, I'm much more rational. She finally but the money on a card and then tried to lock us in the store. The policies of Spencer are outrageous. She made her own decision and it was very bad. You can't just take peoples money as we were gone from the store less then 10 minutes. I would have hated to see what would have happened if they had locked her in that store with the 3 of them, it would not have been nice. DON'T SHOP THIS SPENCER STORE IN COVINA MALL. The workers need customer service training on how not to talk to people like they are intelligent.

After many tries to find the right size of a Deftones shirt, Trisha at the West Covina store went above and beyond to track it down and have it sent to the store for me. Thank you so much!

The cashier ignores my child and I as we waited the be helped and ask the white people that came after us. Then another cashier helped us, was snappy and with attitude kind of threw the item my kid purchased. I asked her, did you just throw the bag? And with more attitude she said no. Never apologized. I asked to speak to a manager and she said she was the manager. I said is this the way you treat your costumers. I also told her to not roll her eyes at me (the other cashier) and she came to us to say she didn’t roll her eyes and showed me her snappy expression in front of me and my kid. Really bad costumer service.