Cupid's Closet LAX Adult Store & Sex Shop

After ordering three products that said they were available online, that were not available in our local area, we received a message that the products were not, in fact, available. We were offered comparable products, and agreed to accept the comparable products. Nothing was ever sent. We’ve attempted to contact the store repeatedly over the past 4.5 months, both by phone and email, each time being told an owner or manager would call us to resolve the issue, and not once have we received a return call or email. Nor has our order ever arrived. Buyer beware! Ordering online may mean a donation to the company with nothing to show for it. I have been very patient and kind with this company, but they have taken full advantage of that, and online consumers need to be aware. They may have excellent in-store service, but it does not extend beyond that. If we don’t receive a response today, they can explain to our credit card company why they accepted payment without delivering any products, and the BBB will have another complaint against them. This is absolutely unacceptable business practices.

January was really helpful! She had some amazing recommendations and was able to get me an item that I had spent a long time looking for. Really great service

January was awesome, amazing, very knowledgeable n hella funny n koo even though it was HOT in that JAWN

I came to cupids closet to get a few fun supplies and I was so grateful to find such a helpful and wonderful sales person, January, she answered all of my questions and gave excellent recommendations. They have a great variety of lingerie, toys, massage oils, there’s also a lot of natural product. I’m definitely coming back.

Legendary and amazing store, like an Apple Store with naughty stuff. Absolutely love it, you should for sure shop here. I have a question for the owners if they can get in contact with me! <3

January was a huge help - she made sure to answer any/all questions I had. Walked me through the store to understand what they offer, overall great experience. Will definitely be back

I went to Cupid’s Closet LAX for a warranty question on my rabbit. Madison not only explained to me the process but she actually helped me step by step in submitting my request for a product replacement from the rabbit company. Madison also answered all my other questions regarding different sex toys. She provided exceptional and very friendly customer service. If you’re looking for a sex shop with knowledgeable and friendly staff, go to Cupid’s closet and look for Madison.