RoofTop at Exchange Place

We loved the Rooftop! Hostess Keys was so gracious to seat us by the window, as we were early but w/o reservation. Spectacular setting-sun views. Food was great, service perfect, just what we needed after a long day on the road & then the perfunctory city traffic.

Cannot wait to go back!❤️ We tried making reservations online and over the phone but for some reason we couldn’t get a hold of anyone due to a change in their system, so we walked in hoping for the best. When we arrived, the elevator to get there is such a cool sight first off😬 make sure to record going up (great for content) and when you walk in it’s so warm. The lighting is perfect, especially at night! So we walked in and were greeted and asked if we had a reservation, we explained what was happening and they sat us at a table regardless🤍 My friend and I looked at the menu and saw good options, and asked the team what they suggested for apps and entrees. They didn’t disappoint! Our food was INCREDIBLE and delicious. We ate everything lol. The drinks were also *chef’s kiss*. I ordered the Coquito😍 Then after we ate, we went outside on the patio/rooftop. It wasnt on (lights, heaters…) that night because there was a storm coming but we were still able to go outside and take photos🤍 Such a great experience truly. Can’t wait to go back soon! Thank you☺️

Dinner was good. Staff was attentive. We sat at the bar. It was after a blizzard so it was pretty empty. Octopus was very good. Steak was cooked exactly as I order.

Be careful if you are pregnant because they will insist on serving you undercooked food. Tried the Valentine’s Day Prix Fixe dinner. The setup is very similar to a high school prom except a high school prom can get your order right. They skipped our appetizer and brought us our main entree first, until we reminded them. When they brought the apps, it was the wrong one. In the middle of our enjoying our apps they came to our table attempting to give us entrees which were wrong orders anyway. Had to send our food back several times because they could not cook a steak. I ordered a well done steak and it arrive medium rare twice. I eventually gave up and just packed my food to go home to microwave instead. Below picture is the "well done" steak. They even had a little wooden stick to label the cook on the steak but it apparently meant nothing. The only thing they brought to us promptly and correctly was the check.

Came here on Saturday night for my Birthday dinner, we have an advance reservation, the parking garage that supposedly free validation for this restaurant is closed the whole weekend and we had a hard time looking for parking spot around this busy area, the entrance of the rooftop is on the side of the hotel with a Tiny entrance with a tiny elevator. The place is decorated in season (holloween) it's a little too dark inside, the service is nice and quick, the food is good and reasonable price, we get to go outside and enjoy the NYC skyline view, they also made my birthday extra special by bringing a cake, the tres leches is icy cold you literally taste the ice on it, the cocktails is good me and my friends enjoyed it and we probably coming back to try some item on the menu. We definitely coming back earlier to appreciate the place in sunlight.

The view is great, the food and service was horrible. The 25$+ burger was just dry bread and a dry readymade beyond burger patty, even a McDonalds burger is much better. The manager said that the kitchen doesn't even keep tomatoes and lettuce in stock. The staff were initially rude and very defensive, and then the manager eventually tried to compensate by not charging for this burger but after much arguing for our case.

The ambience was great! Food was good! I think it will be great during summer since we visited for during winter the rooftop view for us was from the glass as you can see in the photo! But enjoyed my experience! The elevator- take it from the front to experience the view.