Five Guys
This establishment stands out for its welcoming atmosphere, where attentive staff contribute to a pleasant experience. Known for its prompt service, it maintains a clean and inviting environment, ensuring guests feel comfortable from the moment they arrive.
While some inconsistencies in operational policies may occasionally arise—such as variations in service offerings—its overall reputation leans toward reliability. Ideal for those seeking a relaxed setting with a focus on hospitality, it remains a solid choice for social gatherings.
Features and services of Five Guys
Service options
- No-contact delivery
- Delivery
- On-site services
- Takeaway
- Dine-in
Popular for
- Lunch
- Dinner
- Solo dining
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible seating
- Wheelchair-accessible toilet
Offerings
- Quick bite
Dining options
- Lunch
- Dinner
- Counter service
- Seating
Amenities
- Toilet
Atmosphere
- Casual
Crowd
- Groups
Payments
- Debit cards
- NFC mobile payments
Children
- Good for kids
- High chairs
- Kids' menu
Parking
- Free of charge street parking
- Free parking lot
- Paid parking lot
Pets
- Dogs allowed outside
Five Guys is in position 19 out of 23 in gay bars in Naperville
Customer Reviews
Five Guys has a rating of 4 out of 5 based on over 353 reviews on Google
Great experience at this Five Guys! The manager was extremely friendly and made us feel very welcome. The service was fast, and the restaurant was very clean. Definitely one of the best Five Guys locations I’ve visited. Highly recommend!
Went in around 9.30pm on Friday, Dec 19th, 2025, for a dine in dinner. I placed my order and asked for a cup for water. 5 guys always provides free cups for water, in every franchise I've been in, including this one in the past. This time, both the person taking the order and the manager in charge said they 'no longer provide free cups for water' and the manager said 'people have to bring their own cups' to get the free water (bizarre) or they have to 'pay for soda cups,' for the price of a soda, even if they're just getting water. The manager said "this is the instruction they received from corporate. They no longer provide free cups for water and they can't do anything about it, as it's corporate policy." I knew something was off so I cancelled my order and left. We then called other 5 guys including in this area, who confirmed they do provide cups for free water like always. So, obviously there's not a "corporate policy." It is funny that they tried to blame "corporate" for their franchise's policy. Perhaps each franchise has different rules--and this one maybe wants to be cheap and make us pay for soda cups (even for water) to make money..... Okay, but at least be honest and don't blame and hide behind poor "corporate."
Delicious burgers and fries, it has not changed for years.
Don’t order delivery. The driver will sit behind potters place waiting on another order for 40 min. Your food will arrive cold and Five guys will offer you A free fry on your next in person visit. If you order A Cajun fry they will give you normal. I will not be ordering 5 guys again. $40 for A burger and fries cold!( with delivery cost) then Here’s A fry the next time you waste money here!
Staff was incredibly mean. I lost my receipt which had the bathroom code and they refused to give it up until I bought something else. On Christmas Eve. Pathetic
Went in to order food, but wanted to use the restroom and wash my hands before getting my food. The bathroom has a code, l was told l have to get my food first ! Ridiculous so l suppose to take my food with me in the bathroom disgusting! I went somewhere else
Very friendly workers, clean atmosphere and great service. Fries take a while but its worth the wait and I appreciate them being freshly made!
Information about Five Guys
Address
Five Guys is located at 22 E Chicago Ave Suite 104, Naperville, IL 60540, United States
Phone
The phone number of Five Guys is +1 630-355-1850
Website
The website of Five Guys is: restaurants.fiveguys.com/22-e-chicago-ave
Business Hours
Monday: 11:00–22:00
Tuesday: 11:00–22:00
Wednesday: 11:00–22:00
Thursday: 11:00–22:00
Friday: 11:00–22:00
Saturday: 11:00–22:00
Sunday: 11:00–22:00
Popular Times
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