The Sam Houston Hotel, Tapestry Collection by Hilton

This is an amazing hotel. From the moment we pulled yup to the establishment until tune moment we left, the stars were so welcoming, inviting, and helpful. I took my girlfriend for her birthday and mentioned to Joy that we were there for her birthday. We wake up the next morning and there was a birthday card for my girlfriend waiting at the door. Thank you for going about and beyond to help ensure that our stay was absolutely amazing and personable.

Positive: The location was very close to a wedding we were attending. Negative: The hotel did not look like the pictures, its is much smaller. The room smelt stale and musty, the beds were not soft. The refrigerator was broken and when we opened it it had the absolute worst smell. It is very loud at night on the weekend.

One of the best hospitalities I have experienced at hotels in the western side of the world. From all the people on different shifts at check in, the restaurant, the valet, to the over the phone communication. The interiors of the hotel are also one of the unique ones. The building gives rustic charms but their is chic in the decor items to amenities. It was super kind to provide an extra pack of goodies for Silver guests. Makes you feel valued as a customer. The only downside is that the television didn't work in my room. Which was a slight bummer, though it isn't a must have for me. It's a super peaceful spot, great bedding, ample lighting, and really an over all you'll-find-everything-you-need situation! ♡ Still staying at the hotel so will report back with an update and maybe a photo when I haven't upheaveled the sheets/place! Update: The experience only got better from the amazing reception hosts helping with selecting the best beverage in the house to literally being delivered a microwave to my room for warming up my late night snacks! Loved the cosy street views from the windows and the rainy streets of Houston. Absolutely recommend this place! This time,adding a photo of the lovely interiors! The olive/sage foresty green is such a vibe ♡

I really like this hotel. Service was great, room was really clean, and it has a nice aesthetic. I run hot and the AC kept me cold so thats a huge plus for me. Unfortunately the hot water wasnt working later on during our stay. We were told it had something to do with the storm. The had a plumber rush out to fix and got it up and running. Receptionist and staff were all very polite. Its located in the middle of downtown so once you valet, you really dont need your car anymore, you can walk everywhere.

One thing i wanna point out is Todi was THE most helpful person and THE best representative of this establishment. Meeting her was the highlight of our stay. She’s always there and always working hard from day to night. I would stay here again if i knew she was going to be our server. Todi for the win.

Modern hotel with a very sophisticated vibe. Love the concept. Would have left a 5 star review, if it wasn't for the no hot water for more than 12 hours. Other than that, rooms are super comfortable, staff is great and would stay here again.

Todi was the best server and bar tender. She made our night for the couple of nights we were there. We will definitely be back just because of her. 5 star service! If you come here ask for TODI! She’s the best!