Copley-Price Family YMCA

I canceled my YMCA membership and received written email confirmation that it was canceled. Despite this, YMCA continued attempting to charge my account multiple times. I contacted them and my bank, but the charges kept being pushed through as "pending" attempts. Because YMCA would not fully stop the billing on their end, I was ultimately forced to close my bank account to prevent further charges. This was extremely stressful and disruptive. Canceling should mean canceling. Be very cautious about billing and keep all documentation if you sign up.

I had a very upsetting experience at the YMCA Copley on July 27 in the family pool area. My son, who is on the autism spectrum and has swimming experience, struggled to understand the swim test instructions. When I asked to step in and demonstrate what he needed to do, the lifeguard refused and made no effort to guide him. From that moment on, it felt like the staff was acting in a harassing way toward us, constantly watching us, calling out every little thing we did, whispering about us, and denying us simple things like pool noodles without explanation. Even when my son finished a small slushy in an area with no signage against food, staff reacted irritably. They even asked me to help adjust the lane divider—something staff should handle—and I was accidentally hit by the hook during the process, which was unsafe and completely inappropriate. This experience was so negative that I have not wanted to return since. The only positive thing is that when I filed a complaint, someone did reply to me. However, I do not recommend this location for families, as the staff’s behavior comes across as harassing rather than supportive.

Living next to the YMCA has been far more disruptive than I ever expected. Late-night soccer games with constant shouting from adult players make it impossible to get a good night’s sleep, giving me headaches and affecting my mornings. My daughter is also impacted, as we have to wake up extra early to get her to school after these noisy nights. I never thought a community facility meant for health and wellness would negatively affect the neighborhood’s quality of life, and I hope the YMCA takes steps to address this issue.

Visited this swimming pool in the evening. Water was clean, changing rooms were maintained, and overall atmosphere felt calm and suitable for a relaxed swim.

Great spot to get your workout in, place is always nice and clean, Service is also great had Brandon help me out he gave great service

We do enjoy the gym itself - however - after realizing the experience for children at the Summer camp, I will never send my children there. The very first day of camp, they apparently only had one camp counselor, so during that persons "lunch period" of 30-60 min they made all the kids sit in a small room and told them they couldn’t speak. That they were to "meditate". No speaking, no play, just sit. For the camp leader’s lunch period. Frankly for all the ymca has to offer and all that is promised for these summer camps, this is wrong. Very disappointed. We definitely had higher expectations for the Y.

This location is awesome. The staff is very cool. I have been to all the locations, and this one is by far the cleanest. I used to complain about all the high school kids running around, but after seeing them acting more respectfully, I'm glad they are at the gym. A lot of kids are less fortunate to have such a great place to enjoy and do healthy activities rather than our on the streets doing drugs. They also just got all brand new cardio machines that are way better than any I've seen at other gyms. Love this place🤟