Yuan Spa - Bellevue

Beautiful spa and extremely kind, responsive, professional staff. Their massage therapist Desmond is extraordinary in every way; the massage was beyond outstanding—the best I have had in years. Desmond and the front desk team exceeded expectations. Thank you for the amazing therapeutic massage, Desmond!

Desmond is nothing short of a magician. I’ve had many massages over the years, but I have never experienced anything like this. His techniques are incredibly advanced, thoughtful, and completely customized to your body’s needs. You can instantly tell he understands anatomy on a deep level and works with precision and intention. What truly amazed me was the result — after just a single session, I felt a level of relief, balance, and rejuvenation that usually takes multiple appointments elsewhere. Desmond doesn’t just give a massage; he transforms how your body feels. If you’re looking for someone exceptional, skilled, and truly gifted at what they do, Desmond is the one. Highly recommended.

This was my first visit to the spa. My originally booked appointment had to be rescheduled due to the therapist being sick, and the staff person who reached out was so kind and accommodating. He was able to fit me in with another therapist for the same day. I was booked with Ash, who is fantastic! He is an incredibly gifted massage therapist. I highly recommend booking with him!

Gorgeous facilities! And kind front desk staff. However, I do have a word of caution to other spa goers if you would like a spa service here. I’m fortunately a member of Yuan Spa since this past summer. I’ve had excellent spa services and experiences until yesterday. I had a lovely deep tissue with Diego. He was intuitive and very professional. However, my radiant foot treatment with Evan was uncomfortable. He picked me up after 2 pm from the relaxation room which was disappointing as I was there waiting for about 10-15 minutes prior to the 2 pm start of service. During the foot treatment, there is an upper neck and shoulder massage involved which was rough. I was even unintentionally choked a couple times as his hand pressed against my jugular. He then ended the service at 259 despite picking me up after 2 pm, so I didn’t get the full treatment duration. It overall felt rushed, and not very intentional. The front desk were kind with the feedback. But I just wanted to let others know as well.

I’ve always enjoyed coming here — the staff is consistently wonderful, talented, and welcoming. That’s why it feels disappointing to share that the hydrotherapy experiences, which I used to look forward to has become increasingly difficult to enjoy. I understand it can be challenging to enforce quiet-spa expectations, even with the many signs posted, but the level of loud conversation happening in shared spaces has made it hard to truly relax. During my last visit, a group in the sauna carried on a full-volume conversation about reality TV with no regard for others trying to enjoy a peaceful environment. This isn’t the first time it’s happened, and it takes away from the calming atmosphere the spa is known for. It’s tough to justify paying for relaxation when the environment often feels more like an unintentional social gathering than a quiet retreat. Unfortunately this has happened on multiple occasions at this point, so I plan to avoid those services from now on. Massages and facials are phenomenal and I will continue to enjoy those services.

I found Yuan Spa Bellevue through an instagram post about their lymphatic drainage and decided to book. I’m really glad I did. My face was noticeably less puffy afterwards and I had more mobility too. The treatment with Isaac was great: thoughtful, calming, and he knows what he’s doing for sure. I’ll be back.

I’ve been a member at Yuan Spa for several years, and I’m canceling my membership because the experience has gone downhill across the board. The front desk is consistently rude: no eye contact, no warmth, and an attitude that makes you feel like you’re inconveniencing them just by checking in. The hydrotherapy area is frequently overcrowded, well beyond what the posted limits allow. Loud groups, no sense of calm, and zero staff oversight. What used to feel peaceful now feels more like a busy public pool. On top of that, the black Hawaiian sea salt in one of the pools wasn’t properly broken down and stained my brand-new swimsuit. When I told the front desk, they dismissed it immediately and told me it "wasn’t possible," instead of showing even a hint of concern or curiosity. I also went back recently to Bellevue location return a product from a facial—something I decided I didn’t need—and despite it being the same company, they told me I had to drive to the Kirkland location to return it. No flexibility, no solution, just another flat "no" delivered with the same dismissive tone. And the final straw: being paired with a male massage therapist I had specifically requested not to see after an uncomfortable experience with him previously. That should never happen in a spa environment.