exhale Spa Battery Wharf

I had a wonderful experience at Exhale in Boston. It was my first time at this location, my massage with David was excellent. Carter checked me in and was so accommodating showing me the facility and making sure I had what I need. The sauna was an excellent add on to my treatment as well. The spa was clean, plenty of towels and overall a perfect afternoon. Parking was validated, accessible and super easy given the North End area is tough for parking. The prices are also very reasonable for a Boston based Spa. I will be back.

First, let me start by saying I’m a local and literally live next-door to the spa. I received a gift card for a big birthday and was looking forward to a massage. The good: knowledgeable and helpful front staff and good massage with Khandii. That is literally the only reason for the 2 stars. Upon checkout I was told I couldn’t use the gift card on their current January promotion . What??? A gift card is as good as cash. Their reasoning- we offer discounts sometimes on the purchase of a gift card so let’s punish the recipient! They automatically add the 20% Gratuity which I find obnoxious, But I Knew this and Fortunately Was happy with my massage. After I booked the massage I noticed an additional 5% facilities fee in my email confirmation which was also going to be applied. Huh? For a 50 minute Massage? Are they trying to pay for their Renovations? The Unfortunate thing is that I was actually considering becoming a member because I enjoyed my massage and live next-door. Absolutely will not happen now. Save your money there many other places in Boston that don’t try to rip you off.

I went to Seaport for the weekend for my bachelorette and we decided to do a spa day at Exhale! We did facials and massages and the staff was so kind and welcoming to our large party! Luke was wonderful to work with. We booked services a month in advance and checking in and out was seamless. The spa was beautiful and such a calming environment. Thank you to the team at Exhale for getting me ready for my big day!

I cannot say enough good things about this place!! I’ve been seeing Jill for facials for over a year now, and she is hands down the BEST. She’s so knowledgeable, always knows exactly what my skin needs, and I always leave glowing she’s seriously transformed my skin. For massages, I love Nikki for deep tissue and Shannon for flow, both are amazing in their own ways. Nikki is amazing at finding every tight spot and working it out perfectly; she gives the perfect amount of pressure and always leaves me feeling brand new. Shannon, on the other hand, has such a calming energy and gives the most relaxing, fluid massage. If you’re looking for facials or massages, definitely book with Jill, Nikki, or Shannon, they are the absolute best.

I've been loving my experience with Exhale! The front desk staff are always so welcoming, and my facials with Jill always leave me glowing and happy. She is so knowledgeable, friendly, and my skin always looks and feels better than ever when I leave. Would definitely recommend booking a facial with her! The hamman and sauna are also wonderful as well!

DO NOT GIVE THEM YOUR CREDIT CARD. I filled out an online inquiry about booking two spa services for me and a friend for a specific day/time. Someone called me the next day and said my preferred day/time wasn't available so I told them I was all set and proceeded to book with another spa. Two days before the day/time I had originally requested, I received a text alert that my Exhale appointments had been booked. I immediately called and told them I had made appointments elsewhere and to please cancel. I was told I was all set. The day before I received an appointment reminder for appointments the next day. I again called and they said they would cancel. The next day I got a notification of a $380 charge for no-show appointments. I immediately sent an email summarizing everything and requesting a refund and no one responded. I called and spoke to a manager who said he would look into everything and follow up with me and never got a call back. I am now bringing the emails and phone records to my credit card company to dispute -- but this has been such a hassle for an appointment I explicitly never agreed to. The customer service and lack of responsiveness has been extremely disappointing.

The staff is very welcoming. Luke helped me check in and out. I booked my fist signature spa massage here at Exhale and Mo was my provider. His hands were very soft. He did an amazing job - it was very professional and just the right type of pressure I asked for. I’ll be coming back for more services.