Kimpton Gray Hotel

We had the room deep cleaned prior to arrival, settled any concerns over allergies. The happy hour in the living room was a great touch! Got to socialize and play some games. Absolutely enjoyed the room. Very sleek and modern finishes. Will definitely visit another Kimpton property, in the future. Thank you Shea!

Positive: comfortable bed, great food Negative: check in person could not locate an open room for me- other check in person had to help to get my reserved room located on computer system

I would not recommend this property. As a Platinum IHG member, I’ve never had issues adjusting dates due to unforeseen circumstances, but this hotel enforced an extremely strict cancellation policy.|My check-in date was 1/17/2026, requiring cancellation by 12:00 a.m. on 1/14/26. When I called at 10:00 a.m. on 1/14/26, my request was denied—even after explaining that I had COVID and could provide a doctor’s note.|While they agreed to move my stay to a later date, they quoted an additional $660, despite the same nights being available for $527 when booking directly. We have stayed here before, but after this experience, I would not book this property again.

Amazing stay at this hotel. Beautiful building and decor. Free welcome amenities and waters. Walking distance to many attractions. If you have a short stay and don’t want to venture out, Boleo and the Italian restaurant will not disappoint. If you do have time so many places to see and visit in the area. The staff will do anything to accommodate you and your pet. The Breakfast is really good. For parking we used SpotHero and parked on Wells street a few blocks away for $63 for the weekend (no in and out privileges).

We had a wonderful stay at the Kimpton. Every staff member we spoke to was SO warm and welcoming. Our room was large and very comfortable. This hotel has a well-equipped gym and some cozy lounge spaces, including happy hour. We stayed here after a performance at the Lyric Opera, and the location is convenient for just about anywhere in the Loop. Thank you for a lovely Valentine's Day stay.

What can I say about this hotel? Absolutely everything is good! Room: spacious, adequate charging points. Breakfast: variety of set menus for even the fussiest daughter i have. It is delicious and foc refill of coffee. Staff : friendly and helpful. Location: is convenient and comes with a Starbucks at level 1 if u r a Starbucks person. Extra point : level 1 had a happy hour of free chardonnay & merlot served by a beautiful lady. It is from 3 to 6pm. You are able to bring it up to your room too. Thats something I dont see other hotels doing it and is unique and generous! Meanwhile, definitely would recommend kimpton hotels and this shall be our choice of hotels should we travel to those countries that have.

Mariah and the whole crew at the Kimpton were AMAZING. Mariah was very responsive throughout the whole wedding process and always made us feel at ease. People enjoyed the food and drink that we got through the venue. Many guests even said that the cocktails were some of the best that they ever had! We were so overjoyed, and we couldn't have asked for a better day! Thank you for being so accommodating, helpful, and kind to us and all of our guests.