The Ritz-Carlton Spa, Denver

Absolutely amazing service! Adam and Griffin were our cocktail servers and they were phenomenal from start to finish. They were friendly, attentive, and made sure we always had everything we needed without ever feeling rushed. Their energy and professionalism truly made the experience even better. You can tell they take pride in what they do. Highly recommend asking for Adam and Griffin—you won’t be disappointed!

Hands down the worst couples massage ever. Spent $1,400 at Ritz-Carlton Denver for an overpriced tickle session — constant stops, zero pressure, nothing relaxing about it. Went to the Four Seasons after and finally got a real massage. Ritz should be ashamed. And to top it off, the tip was automatically included — tips are for good service, not participation trophies.

Had an amazing massage by Kristie. I enjoyed staying for a couple hours after to take advantage of the whirlpool and steam room. They are not large, but very nice. (As others have said, the whirlpool/hot tub is a large step to get into so maybe not recommended for mobility impared or ederly). I enjoyed the variety of snacks and tea (no coffee). I plan to return! (Hint: if you are a local and going on a weekday, be sure to ask for your 10% discount).

Very nice facility. All the guest amenities you could need, which is becoming harder and harder to come by. Staff was very nice to us. Blanca at the welcome reception was professional, helpful, and kind. Nice and warm whirlpool. Reasonably priced day pass for hotel guests.

My wife and I had an 80-min couples and it was great. Amenities are available from 9 am to 7 pm the day of your massage but we only stayed an hour after. Hot tub and steam sauna were great. Shower didn’t get cold and I wish they had a cold plunge, but not a big deal — just a suggestion.

The facility was nice and I greatly enjoyed the spa itself. The staff at the check-in desk were welcoming and friendly. I enjoyed the relaxation rooms and the general amenities. I am leaving 2 stars because my massage was awful. The masseuse probably spent about half of the 50 minutes actually doing the massage. I have never been touched less in a massage There was a great deal of time that I was just laying there. I have no idea what she was doing because I couldn’t see. Obviously I was on my stomach for the majority of time, but when I rolled over she put a piece of light weight cloth over my face. It felt like a cloth napkin. When I got up, the cloth was some sort of bonnet that was obviously design to go on the head, not draped over the eyes. I don’t know what the purpose of it was. This was the worst massage I’ve ever had. Two of my friends also had massages and they raved about their experience, so I think it may have been a one-off thing. I know people have a lot going one these days and maybe she was having a bad day. I’m m just disappointed that I spent so much money on such a disappointing experience. I would have preferred she cancel if she was having a bad day, or distracted by an outside issue. I hope whatever the problem was has been worked out, but I don’t think I’d risk spending money on a "massage" here again.

I had a lovely time during my birthday. I had a couples massage. My masseuse was splendid, she really focus on the areas where I needed some extra work. One of the top massages I had in my whole life! I also spent some time in the steam room and the hot tub. Everything was incredibly clean and organized. I am looking forward to book an another appointment here. It’s pricey but worth it!