Massage Envy
📍 Gay-friendly spas in Fayetteville
Massage Envy in Fayetteville offers a mixed experience for visitors. The quality of service is notably high, with skilled professionals like Victoria delivering exceptional massages and facials. However, billing practices and contract policies have raised concerns, with some customers reporting unexpected charges and difficulties in cancellation processes.
The facility is well-maintained, and staff members are generally kind and professional. While the overall experience can be pleasant, potential visitors should be aware of the contractual obligations and ensure they fully understand the terms before committing. For those seeking a relaxing and effective massage, Massage Envy can be a good choice, but it's advisable to clarify all policies upfront.
Features and services of Massage Envy
Service options
- On-site services
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
Offerings
- Skincare treatments
Amenities
- Membership
- Online scheduling
- Toilet
Planning
- Appointments recommended
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Massage Envy is in position 24 out of 32 in gay-friendly spas in Fayetteville
Customer Reviews
Massage Envy has a rating of 3.7 out of 5 based on over 279 reviews on Google
The facial was wonderful that was performed on me today however massage envy has very deceptive billing practices. Online is states that the facial I had was $85 however, when I went to check out, they told me because I’m not a member I had to give them $145 And they kept trying to force me to get a contract. I would not get a contract with them because it seems like they have a lot of deception in their policies and ways of doing business buyer beware.
The service at massage envy is great signed up for a contract a year ago. Contract is now over. Try to cancel the contract now I feel like I’m getting the runaround. I was told that I had to come in to cancel. The contract went into the Skybo location to cancel the contract got run around, even though it was the holidays understandable holidays are now over and no one has reached out to me. However, my card is still charged for services. I no longer want. This is a classic case. I signed up for a contract and make it hard to cancel the service.
If I could give zero stars, I would. This place has turned what was supposed to be a small monthly luxury into a monthly punishment. After dealing with a masseuse who could not refrain from sharing her personal problems or her hatered of President Donald Trump (TDS), I attempted to cancel the contract, only to be informed that I was locked into a one-year contract I was never clearly told about. And the manager’s response? He actually had the nerve to label me as "disrespectful." That’s rich. I’m the one paying. I’m the one who had to listen to the nonsense. I’m the one stuck in a contract I don’t want—and somehow they’ve decided the problem is me. Save yourself the money, the stress, and the aggravation. There are plenty of places that value their customers. This is absolutely not one of them
I decided to try this place because i’ve heard good things about it and i am very happy that i did 😊 Victoria gave me the BEST massage ever! She was so kind and made sure to always check if the pressure was good. She is extremely professional and i highly recommend her!!! Will be coming back😊
I had my first massage in a couple of years today and it was fantastic. Victoria was good and very gentle. She was prompt and very patient with me. The receptionist i forgot her name but she was so sweet and kind. I would definitely recommend Victoria to anyone who is looking to get a massage. I will definitely be back soon because that massage was well needed.
This place is beyond amazing and deserves a higher rating! Employees are sweet, kind, and if I could give them the world, I would do it in a heartbeat!
Appointments always start on time and massage therapists have been excellent during every session I’ve had! Office is clan and staff are always kind
Information about Massage Envy
Address
Massage Envy is located at 2043 Skibo Rd #101, Fayetteville, NC 28314, United States
Phone
The phone number of Massage Envy is +1 910-864-1500
Website
The website of Massage Envy is: locations.massageenvy.com/north-carolina/fayetteville/2043-skibo-road.html
Business Hours
Monday: 08:00–22:00
Tuesday: 08:00–22:00
Wednesday: 08:00–22:00
Thursday: 08:00–22:00
Friday: 08:00–22:00
Saturday: 08:00–22:00
Sunday: 10:00–20:00