Kohler Waters Spa at Lodge Kohler

Every time I go to the Kohler Water Spa I am blown away!! Today’s visit was made so special by Ava, Julia, and Kinsey. Julia and Kinsey are so helpful and are the perfect pair to greet guests at the entrance. They both have such a calming attitude that really add to the relaxing atmosphere of the spa. Ava did a shampoo and blowout on me and it was phenomenal! My hair looks AMAZING and I feel so pretty!! I’ve also had Autumn in the salon before and she was perfect as well! Everyone who works at the water spa and salon are so polite and kind! The relaxation area is my favorite, and I love bringing a book to read while drinking tea from the tea bar. I would 100% recommend the Kohler water spa to everyone! I fly all the way from Florida for this special treat 🙂

Took my daughter to the GB Kohler Water Spa for her birthday recently. The facility was in disrepair. Wall trim peeled off. Paint peeling off in the water spa. Maintenance men working on the steam room. The 'tranquil room' was anything but, due to the loud noises coming from the spa area every time the adjoining door opened. Bench in the entry way without seats. Locker room was so small. We had to wait for others to utilize their lockers every time we needed to use ours. The local Y has a better and more accommodating facility. It took over an hour to get our appetizers. We needed to ask a staff member about them. The person who checked me out kept saying that she was confused on how to ring up my bill (I paid with gift card & balance on a credit card). I ended up being overcharged by $83. I went back the next day to get the credit. I talked to the spa manager regarding being overcharged, and was referred to her general manager. I was offered a 'redo' for my daughter and myself. How do you redo a birthday? What was supposed to be a relaxing day at the spa with my daughter, was anything but. So disappointing and frustrating. I will not be back.

I had a "uniquely yours" massage with Logan. I fell asleep at least twice. I think I scared him when I twitched awake. 😬🤷‍♀️ It was the most relaxing massage I’ve ever had. 10/10. The atmosphere at the spa is small, but it’s really everything you need. Hot tub, steam, sauna, cold plunge, hotel pool, Locker room’s. I thoroughly enjoyed myself here. This is exactly the break I needed for myself.

I just recently went here with my fiancé for our 4 year anniversary. We showed up 1 & a 1/2 hrs early to shower, use the pool and the sauna. This spa is so serene. The relaxation room has live plants and a hint of sunlight peeking through with a waterfall sounds. The sauna has a Himalayan salt rock wall in it, which I found pretty cool. I got the lymphatic drainage massage for the first time & I really enjoyed it. It wasn’t like a typical massage, but I really benefited from it & it still felt amazing/was very relaxing. I felt like my lymphatic system loosened up a great deal.

Lindsey and the team here are first class. In a world that has seemingly worse customer service every year, this team has genuinely gone above and beyond to make sure our stay was fantastic. With the craziness of a Packers game day and all! Thanks again to Lodge Kohler for the great experience.

Very professional staff who were down to earth and friendly. My favorite, besides the massage service, was the hot tub and cold water plunge! Beautiful amenities including use of the steam room, sauna, deep relaxation room, and hot tub. They definitely did not make us feel rushed or hurried through any of the services. I would highly recommend!

Beautiful spa, friendly staff, services were great with one exception. This was our first time trying this spa. We enjoyed that no technology was allowed and we thought the amenities and facilities were fantastic. Our biggest complaint was the lack of other guests respecting the environment and the lack of enforcement by the staff. In the spa they’ve built nice places to relax and be at peace. However the guests use these spaces to gossip and speak loudly while some try to read or just unwind peacefully. I really wish staff would be enforcing a standard of tranquility. Spend a night at Sundara spa in the dells for reference. Another complaint was my wife received a massage that was very disappointing and her practitioner would not stop trying to converse during her service despite my wife trying to shut these attempts down. Instead of relaxing and enjoying a massage. She received a disappointing massage and learned about this ladies hobbies, her children, and grand children.. all of our other services were great. But her massage was a big let down. The thermal suite is fantastic. However, normally you would start in the sauna or steam room then shower off your sweat before cold plunging or shower before getting in the hot tub. However there is no shower in this area. So I can’t help but be grossed out by everyone getting in the hot tub and cold tub covered in sweat! Lastly, we ordered food in between our services. It took over an hour to get to us. We thought it was a beautiful spa. We enjoyed four out of five of our services. However, for the money we would not be revisiting this place. If you have the money to spend and love a good spa there are better choices.