JCPenney Salon

📍 Gay-friendly spas in Laredo

JCPenney Salon

4.5

JCPenney Salon in Laredo offers a diverse range of hair services, from cuts and styling to coloring and highlights. While the store itself provides a convenient retail experience, the salon’s quality can vary significantly. Skilled stylists, such as Brenda Zamora and Mariana, have received praise for their precision and creativity, particularly in color work and custom cuts.

However, inconsistencies in service—including miscommunication about hair length, unprofessional wait times, and occasional neglect of appointments—have led to dissatisfaction. Attention to detail and reliability remain key areas for improvement to ensure a consistently positive experience for all clients.

Features and services of JCPenney Salon

Service options

  • On-site services

Accessibility

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible toilet

Amenities

  • Toilet

Planning

  • Appointment required
  • Appointments recommended

Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments

Children

  • Good for kids

JCPenney Salon is in position 34 out of 34 in gay-friendly spas in Laredo

Customer Reviews

★★★★★
★★★★★

JCPenney Salon has a rating of 3.7 out of 5 based on over 24 reviews on Google

Karina Rodriguez

I had been getting my haircut here with a girl that no longer works with JCP. A few weeks ago I returned and accepted to be attended by any of the girls. It was awful, I am not going back. They could not give me a long layers cut. They cut all the length, uneven and to the shortest layer . I love the store, but this was a very bad experience with the salon.

Karina Rodriguez ☆ 2/5
Sonya Martinez

Ms. Brenda Zamora did a beautiful job! I hadn't had my hair professionally done in years. She put my hair back to its natural color (after I mucked it up a few months ago) and added partial highlights. She then styled it. Very happy.

Sonya Martinez ☆ 5/5
cristina ramirez

Worst place ever, made an appointment w a salon lady who mentioned (appts were priority). Day of the appointment, no one checks you in, no one in front desk, long wait upfront, and then I get helped 10 minutes later & then the salon lady leaves without knowing she has other appointments (which she booked). Very unprofessional! 10/10 DO NOT RECOMMEND! Save your time & money!

cristina ramirez ☆ 1/5
Andrea Renteria

DO NOT GO THERE!!!! I went to get my hair cut just to get long layers. I HAD long hair and my longest layer reached my butt and I specifically said not to cut ANY length and that i wanted my hair cut in a "v" cut. She agreed and referenced "long layers". I ended up with short hair and up to my shoulders!!!! And no sign of a "v" cut. Instead there weird chops everywhere. I’m so mad I wish they would just refund my money but that would be no help since the damage is already done. I really hope they see this and learn from this so this doesn’t happen to any other girl out there. I guess she though it’ll be okay to chop off all hair with any sign of "damage" but let me reiterate that I had said to not cut ANY length. I’ve been growing my hair out for a long time so I can get this specific hair cut. My hair means so much to me and I regret coming to this place so much. Thanks a lot for ruining my hair. If you see this I want my money back and hair extensions.

Andrea Renteria ☆ 1/5
Marisol Castro

arrived on time for my appointment, she took two more clients and left me at the sink for 15 minutes or more I started sneezing my pain hurt neck she was charging and another client cut her hair hair finished a dye is inconsiderate this is not professional

Marisol Castro ☆ 1/5
Miriam Aguirre

Mariana does a great service She did a awesome job on my highlights when I had completely black hair.

Miriam Aguirre ☆ 5/5
Nikkole Horsman

I booked with Nena for a full foil highlight. After going to 4 stylists within the past year, I finally found someone who could do what I wanted...a bright ash blonde. Nena did an impeccable job. Thanks a lot!!

Nikkole Horsman ☆ 5/5
View all reviews

Information about JCPenney Salon

Address

JCPenney Salon is located at 5300 San Dario Ave, Laredo, TX 78041, United States

Phone

The phone number of JCPenney Salon is +1 956-718-9961

Website

The website of JCPenney Salon is: jcpenney.com/locations/tx/laredo/salon-laredo-tx-658.html

Business Hours

Monday: 11:00–19:00
Tuesday: 11:00–19:00
Wednesday: 11:00–19:00
Thursday: 11:00–19:00
Friday: 11:00–19:00
Saturday: 11:00–19:00
Sunday: 11:00–18:00

Contact JCPenney Salon

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