The Rittenhouse Spa & Club

Probably the most thorough, relaxing pedicure I’ve had. No more callouses for me. My friend had a massage she was raving about and we also took advantage of the lounge room, steam room, and sauna. The steam room had such a strong lemony fragrance it was hard to breathe but the sauna was perfect.

I love spas... and I love going anywhere with my best friend, we have fun and laugh anywhere we go. Glad I was with her- as this spa left me flabbergasted - and not in a good way. Its quite a bit rusty and dirty. Its very old. The water jug in the gym was empty- the pool heater didn't work (it was so cold!), the towels we not available by the pool, there were no attendants to take a drink order or bring our "complementary champagne" (finally did get to us after about 9 requests, it was awful), the sauna was out of water (crazy right?).. the massage was fine. Nothing to write home about. Maybe they were having a bad day. Oh, and the attendant who provided us our initial access and tour- she gave me two left footed slippers and while showing me how to use a code for the locker- accidentally locked us out of it. I can not in good conscious recommend this spa. I did let them know at checkout- and they took $20. off the bill... of over $500. OVER PRICED for what we received BY FAR. I am so sorry to leave this review. It was just far too disappointing. Great location though!

good massage, but brutal waste of time and money. service god awful - had to chase down staff multiple times, once cus my locker was broken and there was no employee in the lockerroom for about 15 mins and had to wait for somebody else to get help (both my and my girlfriends locker malfunctioned in different ways, which is also pretty absurd, the lockers should be seamless). around 4:50pm I wanted to order food before the 6pm massage. There were no employees by the pool for 25 min so I had to chase somebody down, then when they got to the pool I was told I couldn't get a turkey club cus it would take too long. it was 5:20 and our massage was at 6 pm..... it takes about 2 minutes to put turkey and cheese onto bread and we were told it would be 40 mins + after the employee knew I had to chase her down to order in the first place. pretty insane. saving grace was the good massage but otherwise place was terrible.

I like the spa services here a lot, but I recently got a French gel manicure & pedicure for NYE. My gel polish started peeling from 4 out of my 10 fingers on Wednesday morning before my NYE plans. I got my nails done on Sunday…. I’m extremely disappointed with the quality of service I received, where my nails peeled after a few days. Their services are too expensive for the result.

I had the luxury of spending my Birthday 🥳 at the Rittenhouse Spa Club… From the moment I arrived and was greeted by Ashlee, ( warm, kind, inviting, friendly, knowledgeable, courteous,) Ashlee really set the tone for the day… She gave me a tour of the facility and a glass of champagne 🥂. My body was sore from a fall and Andriene whom I believe was sent from heaven blessed my body with a cbd infused massage. Although, it was deep tissue because of my recent injury that was a concern for me. Adrienne assumed me that it doesn’t have to go deep to release the pain. She was spot on, one of the best massages I’ve ever received. After the massage I sat in the steamer to allow the CBD to penetrate… Followed by more champagne, and Lunch by the pool, the Bone Marrow Burger was excellent well seasoned and fries.. yum 🤤!! Overall I was treated like a Five Star ⭐️ girl with 5 star service. Gratuity is included but for the service well worth it!!!

Swanky place on Rittenhouse square. Spa is combined with salon. Massage was eh...average at best. But you can use the sauna, steam room, gym and pool. Pool is a huge plus IMO.

As a residence owner, I recently visited The Spa & Club over Memorial Day weekend. While the spa facilities were well-maintained, the service fell significantly short of expectations. We exclusively utilized the pool and sauna for about an hour. Upon checking out, the receptionists erroneously assumed we had received additional services and demanded payment. The younger receptionist (fair skinned, brunette hair) displayed a pleasant demeanor; however, the senior receptionist (tall, dark-skinned, black hair) exhibited an unprofessional and condescending attitude, almost belittling us for using the spa&club guest passes. Such negativity is unwarranted, especially when we were merely utilizing the amenities we are entitled to. This disappointing encounter with the front desk staff raises concerns about the quality of service I might receive should I opt for any salon treatments. For those seeking exemplary service, I recommend the Four Seasons instead. It’s disheartening to see such a discrepancy in service standards, especially when The Residence boasts highly trained staff. Why can’t the Hotel meet the same standards?