Relax & Retreat Hot Tubs
Relax & Retreat Hot Tubs in Plano stands out for its exceptional customer service and expert guidance. The team, including Steve, Ben, and Monica, is praised for their professionalism, knowledge, and dedication to ensuring clients find the perfect hot tub. Their support extends beyond the purchase, offering prompt assistance and advice, making the overall experience seamless and enjoyable.
The installation team, notably Michael, Caleb, and Zakk, is commended for their skillful handling and friendly demeanor. Clients appreciate their attention to detail and thorough explanations, ensuring a smooth and stress-free setup. With a wide range of quality options and competitive pricing, Relax & Retreat Hot Tubs is a top choice for those seeking a relaxing retreat at home.
Features and services of Relax & Retreat Hot Tubs
From the business
- Small Business
Service options
- Delivery
- In-store shopping
- On-site services
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
Payments
- Cheques
- Credit cards
- Debit cards
- NFC mobile payments
Parking
- On-site parking
Relax & Retreat Hot Tubs is in position 11 out of 24 in gay-friendly spas in Plano
Customer Reviews
Relax & Retreat Hot Tubs has a rating of 4.9 out of 5 based on over 124 reviews on Google
We could not be happier with this purchase! Working with Steve was amazing- he helped us determine which hot tub would be right for us and there was zero pressure to purchase. He helped us get the best deal possible and has been readily available for questions. Our hot tub was delivered today- Michael and Caleb were incredible! They made moving a massively heavy thing look easy, and took the time to explain everything and answer all of our questions.
⭐⭐⭐⭐⭐ I recently had the pleasure of having Michael & Zakk install my hot tub, and I couldn't be happier with their service! From start to finish, they provided amazing support and showcased great personalities that made the entire experience enjoyable. They walked me through everything I needed to know about using and maintaining the hot tub, addressing all my questions with patience and expertise. Their efficiency and effectiveness were truly impressive. I’m definitely inviting them to the pool party! Highly recommend their services!
Researched TONS of hot tubs and dealers and service programs. Steve DeFrank and Relax and Retreat outdid them all. Quality, options, pricing, service, knowledge, stock availability. Will update this review if anything changes but have full confidence in having a top notch experience.
We Purchased a Caldera Utopia series Niagra hot tub a year ago. The purchase process was very pleasant and we were professionally guided to make the right choice for us. Since the purchase there has been an occasional need for advice. Monica has been unbelievably helpful in that regard. Quickly getting us the information to resolve our issue. I whole heartedly recommend Relax & Retreat Hot Tub!
Steve was amazing to work with. I ended up buying my hot tub sight unseen and Steve made the process seamless. He even referred me to an electrician who got the wiring ready ahead of time. Delivery and install was a breeze. Highly recommend!
First off - being in the construction and pool industry, I have dealt with every type of contractor and salesman in this field - Ben was one of the most professional and knowledgeable salesman's I have met in his field. I highly recommend going to Relax & Retreat for all of your Hot Tub needs. I am personally recommending Ben and his company to all of my clients looking for an above ground spa. The Northwind Spa purchased has been working immaculately since date of purchase (September 2017), with zero problems. So many compliments and it has completely transformed our backyards and lives while at home. It truly creates a stay-cation. Thanks again Ben!
Zakk and Michael did an amazing job delivering my hot tub! They were professional, careful, and made the entire process smooth and stress-free. My model is quite large and heavy, but they handled it with skill and attention to detail, making sure everything was placed perfectly. They were also very friendly and respectful throughout the delivery. Highly recommend their service – thank you both for a great experience!
Information about Relax & Retreat Hot Tubs
Address
Relax & Retreat Hot Tubs is located at 3625 N Central Expy Suite 200, Plano, TX 75023, United States
Phone
The phone number of Relax & Retreat Hot Tubs is +1 972-212-4635
Website
The website of Relax & Retreat Hot Tubs is: relaxandretreathottubs.com
Business Hours
Monday: 10:00–18:00
Tuesday: 10:00–18:00
Wednesday: 10:00–18:00
Thursday: 10:00–18:00
Friday: 10:00–18:00
Saturday: 10:00–18:00
Sunday: Closed
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