Cielo Spa

Tova at Cielo Spa gives the most incredible mom-to-be (prenatal) massages!! I was originally gifted one during my pregnancy, but ended up booking 3 more for myself because I couldn't get enough. The spa has such relaxing ambiance music, the table and room are perfectly heated, the essential oils used are top notch, and Tova always asks if there are areas you'd like her to focus on. She'll ask how the pressure is but always got it perfectly right without me needing to correct. The best part is the massage itself is a full 60 minutes—at some spas they say 60 minutes but that includes the time to check in, undress/dress etc. I can't recommend Tova and Cielo Spa highly enough. Thank you Tova!!

I went to this spa with my wife for our first anniversary and it was amazing ! The two massage therapists were so kind, made sure we felt comfortable and communicated every step of the way. The massage itself was top notch we both received the deep tissue massage (highly recommend) as I was able to indicate what ailments I was feeling that day. Let's just say I do not feel the any longer. I would definitely refer others to this spa and come back myself 🙂

I booked a customised spa treatment for brown marks under my eyes. I arrived at the spa early looking forward to my facial and peel. I had already emailed Roxanne telling her about my problem areas , she knew they were under my eyes. When I got there she refused to do the facial because of the position of the marks. Why not tell me that by email instead of letting me waste a morning of my holiday. So unprofessional Spas in the UK would never treat people like this. AVOID

I recently visited Cielo Spa with a gift card my husband bought for me. While the massage and facility were beautiful and relaxing, I was very disappointed with the initial interaction. As soon as I walked through the door, Tova, asked about the "tip arrangement". This felt very unprofessional and made me uncomfortable. The worker also asked if I wanted my husband’s card to be charged or if I would pay, which I felt could have been settled after the massage. Additionally, I had to look up the cost to figure out the price and calculate the tip, which was quite annoying given that this was a gift meant for my relaxation. Unfortunately, this stress overshadowed the entire experience. I would have given this place 5 stars, location and facility are great. However, being asked for a tip as soon as I walked through the door, was very distasteful. And yes, I still left a tip, I always leave a tip, I don’t need to be harassed for one.

I had an amazing deep tissue massage with Roxanne. She is truly a gifted therapist who not only provided me with pain relief but also an afternoon of pure relaxation! My friend and I were able to enjoy some time away from work and recharge. The day spa is so beautiful, too. A perfect sanctuary!

My wife and I came in for a couples massage on our anniversary. We’re from out of town and it’s always hard to get a feel for a spa online, but the positive reviews here were overwhelming and I’m happy to say that everything lived up to (and beyond) expectation! One of our massage therapists was Jennifer. I can’t remember the other’s name but they were both excellent, attentive to our needs and problem spots and left us feeling refreshed and limber afterward! The scheduling process was professional, efficient, and easy. The facility itself was clean, orderly and easy to navigate. The staff were friendly and knowledgeable. We would absolutely recommend Cielo Spa and look forward to coming back if we’re in the area again!

ZERO STARS I’m a licensed cosmetologist, and my experience here was beyond disappointing. I booked a $120 Vitamin C facial on 7/10/21, which the owner, Roxanne, claimed included a "mild" chemical peel. That was completely false. The esthetician, a blonde or light brunette woman who said she was 32, did almost nothing. She applied 8–10 hot towels, brushed on what felt like cream without explaining it, and used her fingernails to "extract" my nose—unsanitary and unacceptable. This left dents and peeling on my nose. She pretended to extract the rest of my face in five seconds and offered unprofessional advice to use coconut oil for my concerns. She didn’t wear a mask, even though the website claims staff follow safety protocols. I left with greasy skin, no improvement, and visible damage. Roxanne, train your staff, enforce sanitation, and offer services that match what you advertise. This was appalling, and I hope changes are made to prevent others from going through this.