Xtreme Backyards-Home of the Central CA Spa Show

These guys know what they are doing. My wife and I visited the Clovis Sierra Vista Mall location on April 4th, 2025 and I wasn't sure if we were ready yet to make a purchase. The excellent salesman helping from Santa Maria convinced me we were ready and showed us a fantastic model in my price range. Yesterday it was delivered and I am very happy with my purchase and all the help they gave me. The team that delivered it yesterday knew what they were doing, and the leader was fast with setting it up and hooking up the electrical and she also answered all of my questions and gave me valuable instructions. This is our first hot tub and much easier to take care of than our pools. We almost made a huge mistake and didn't go to a professional spa company to make this purchase. Many other places with no experience want to sell you one but if you do you're on your own after they drop it off on your driveway without any help getting it started or hooking anything up. I could not have done what the team delivering ours yesterday did. We will go back to Xtreme when we need anything for our spa because they know what they're doing.

Over the past year, I have had an extremely negative experience with the jacuzzi store where I purchased it. The employee who works there is consistently lazy and has a poor attitude. Today, when I went to buy chemicals, she was extremely rude and gave me an attitude when I inquired about what I needed. It seems that she dislikes her job, and she does not treat customers well, especially when you spend $15,000 on a jacuzzi. To make matters worse, when I went to pay for the chemicals, they claimed that my card did not go through. However, after I showed them that it did, they still insisted that I pay twice or they would not let me leave. I strongly recommend that you do not patronize this store. While it is important to avoid leaving negative reviews, my experience has been consistently negative since I purchased my jacuzzi.

I love my new spa and use it mostly every day. As I do allot of sports activity and work on my feet, it is great therapy physically and it's a tranquil place to chill mentally. Installation was a breeze after the the install of the electricity. The electrician they recommended, was awesome as well. I'm really glad I went with 240 wiring...more power to the jets and savings on the electricity bill. I purchased a small 2 person (seats 4 really tightly with legs drawn in) Jacuzzi refurbished model with only 7 jets, but the heater and pump are new from Xtreme Backyards, and many more jets would be overkill. I will not judge a spa by the number of jets in the future. This one's great!

Great experience. XB's provide a wide selection of hot tubs. All the staff (especially Jessica) were informative and accommodating. We ran into delays w/ electricians. It took almost 3 months to have electrical installed. XB held the tub through the elec. delays. We should have gone w/ their recommended electrician, Miles, from the start. He surveyed & installed the needed elec. work in about two weeks. He was professional and knowledgeable. Delivey/ setup crew was also great to work with. We would definitely recommend Xtreme Backyards.

Kathy and I had a great experience at the spa store. We are retired so we had to look for something that we could buy on a retired income budget. Tammy has a great selection of previously owned tubs that have been refurbished and we were able to buy exactly the one that we needed to have that was big enough for two or three people. She fixed everything that needed to be fixed on it got us a new top and had it delivered about a week before we originally thought we were going to get it. Her team brought the spa out in a timely fashion and we were able to use it the very same day. We needed to have electrical work done for the house and she arranged for that and the electrician did a terrific job. Yes we would recommend extreme backyards to anybody that's looking for a spa for their home.

Be careful if you buy from this company. Their warranty is a joke and they don't back their products. I paid extra for a warranty that I didn't read well enough; shame on me! The warranty covers parts but not labor. The labor costs more then the parts. The spa I bought was refurbished and they didn't do a good job. They told me all the components were new. After a year, it started leaking because they installed the pump pipes to close to the pump (the pump was new). Eventually the pipe broke and started leaking. They had no intention in backing their product. My overall experience was sad. They do not take care of their clients. I plan on upgrading but it won't be with Xtreme Backyards. Oh! And they are over priced. Go to Home-depot! Xtreme Backyards has proved they are dishonest as well as unwilling to back their product. If they wanted to make it right, they would send me a check for the warranty they have no plans of honoring.

I bought a reconditioned spa from Xtreme Backyards a couple years ago. Tammy was very informative and educated me on the care and maintenance of my spa. I had questions after purchasing, and she was always great about answering all my questions. Dave delivered my spa on time, as promised and set it up. Staff is always friendly and helpful. Thank you Xtreme Backyards!