Urbanna Natural Spa Salon & Wine

Smart and funny! I saw Nella for a keratin treatment. She knew her stuff and clearly explained the pros and cons of all the smoothing treatments. Little did she know that I'd willingly dunk my head in a vat of acid if I thought it would get rid of my frizzy, unruly curls. Her rational explanations did convince me though that I should be more cognizant of exposing myself to potentially hazardous chemical concoctions. The keratin treatment was gentle, and my hair is silky smooth. Nella was also fast and efficient, which I greatly appreciated. Highly recommend! 🩷

I am so grateful that Melissa Heale (Now at Urbanna!!) has returned home to Spokane after her year away. No one understands my hair needs, goals, and hopes the way she does. Her eye for color and deep understanding of color theory is truly exceptional. I honestly swear she has tetrachromacy with the way she sees and blends tones so perfectly. Beyond her immense talent, Melissa is grounded, warm, and genuinely approachable, which makes every appointment feel comfortable and collaborative. I always leave feeling heard, cared for, and absolutely loving my hair. Spokane is lucky to have her back, and I am incredibly thankful she’s home with us again. 🙏🏼🩷✨ I would also like to add that reception was lovely, warm and welcoming, and I was offered a beverage right away, which immediately made me feel comfortable and cared for.

I have had massage, nail, hair, and facial appointments here. I trust every single specialist here and have always had overwhelmingly positive experiences! It is very expensive, but for me as a treat myself, it is so worth it. I love to go a little early and sit in my robe in the lounge with the soft music and a magazine.

Mellisa is an absolute artist who knows hair. When I'm at my wits end with my mane, Mellissa always knows just what to do. Every time I leave her chair I feel utterly transformed. I also LOVE the conversations we have which leave me feeling inspired and connected. I highly recommend her!

Mellisa is amazing......she asks the right questions to figure out what I need with my hair, then she listens to me. She has incredible talent and my hair is always easy to manage/style after she cuts it. She has the perfect personality for this profession.

I had an hour massage with Derek and I can tell you from experience this young man is one of the best massage therapists I have seen. I have been getting medical massage for over 20 years, so I know my massages. He is definitely worth seeing at Urbanna

Nella did such a beautiful job on my partial foil, custom color, and trim. She really listens to what you want and helps you get the hair you’re dreaming of. I’m so happy with the results!