Woodhouse Spa - Walnut Creek

I booked the meditative mood soak which include exfoliating, a 20 min soak in a bathtub, and a massage. I love the space it is really beautiful, and the employees are friendly. My only complaint is that the time listed for the meditative mood soak is 1 hour 45 min, but my actual service lasted 80 min. The service was 20% off ( weekday special) so overall a worth while treat.

I went for the firm + renew facial. The ambiance was very relaxing, and the massage portion of the facial felt great. It was advertised on their website as a facial to "restore firmness and repair fine lines, leaving you with a plumped, hydrated, and radiant appearance." I honestly do not notice a different at all, and the silver foil mask felt like a regular sheet mask I could have used at home. I was a little disappointed given the price point ($270 with tip) I was expecting to see some improvement in my skin’s appearance, but sadly I see none.

Luz was my massuce. I was explaining to her that I had a bad fall a month ago and all though nothing was broken I've been extremely sore. I asked for a swedish massage with light pressure just to get my blood moving around. She listened to what I needed and gave me the most amazing massage I've ever had. When I left my body felt so much better. I will be rebooking with her again very shortly. The staff at the front desk was also very kind and the Spa itself was very clean and relaxing. It was a wonderful experience.

I had such a lovely experience at Woodhouse Walnut Creek. It started with a lovely sauna session, and then I tried the nourishing wrap with Bianca. It was perfect for dry winter skin And then I had a wonderful facial with Hannah and just left the spa feeling rejuvenated. I went on a Wednesday and it was sooo nice to have a mid-day spa day. Highly recommend!!

Totally disappointed in today's experience at Woodhouse Day Spa. I was a regular customer there for several years, yet haven't been in for a few years (young daughter at home and not much time to get away these days!). I decided to treat myself to a long overdue massage and some relaxation time and scheduled an appointment. The massage itself was nice, however there was literally not one place open to sit in the relaxation room after my treatment. I hung around for a bit and was disappointed when no spots opened up, so I made mention to the staff and they kind of shrugged it off and apologized. For a place that doesn't offer many amenities other than a relaxation room, it is definitely frustrating to pay spa pricing and then not even be able to utilize this space. I left feeling a bit pushed out and extremely disappointed. It seems that Woodhouse has gone downhill and can't properly accommodate their guests. It's honestly a huge bummer as my prior experiences were always superb. I will say that I called to speak with management after my service and although they were apologetic and understanding, it doesn't do much to change the unfortunate experience I had.

From the moment you step into Woodhouse Spa, you’re no longer in the everyday—you’re in an oasis. The front desk staff are simply outstanding: warm, gracious, and always attentive, setting the tone for the entire experience. Every single massage therapist here is incredible. I’ve never once had a session that was anything less than transformative. Their skill, intuition, and care create treatments that feel both deeply therapeutic and luxuriously indulgent. And it’s not just the massages. Their facials are on another level—each esthetician brings expertise and a gentle, nurturing touch that leaves my skin glowing and my spirit lifted. No matter which facial I choose, I always leave feeling renewed from the inside out. Now, with the addition of their brand new infrared sauna, Woodhouse has truly perfected the art of escape. It’s the cherry on top—a way to melt away stress, detox, and extend the calm, blissful retreat that begins the second you walk in. (I’m secretly hoping they’ll add an ice plunge too) Inside Woodhouse Spa feels like stepping into another world: serene, restorative, and completely devoted to your well-being. For us, this is more than a spa. It’s our personal getaway, a retreat we can return to again and again to reset, restore, and be reminded what true care feels like.❤️✨💫🙏🏼🙌

Please know I hate to write negative reviews for any business, but I had the worst experience I have ever had at any spa ever at Woodhouse Day Spa. They let another customer take my treatment as I was sitting there waiting in my robe. I told the staff that I thought that someone responded to my name being called while I was waiting. After finally being able to confirm that another customer did respond to my name (we did not have the same name), they proceeded to tell me that instead of being able to receive the 80 minute service I scheduled, they would only be able to provide the 50 minute different treatment that the other customer scheduled. But to compensate for this, they offered me a free add-on service during a shortened service that I did not schedule and that I would still have to pay for. Regardless of the absolute stupidity of how this actually occurred and the apparent lack of communication and protocol, the response when this had happened was the real upsetting part. The poor attempt to rectify the fact that I had been terribly inconvenienced when I was trying to do something nice for myself was very surprising. I ended up leaving with no treatment and was told management would contact me. I was hopeful when I spoke to a manager the next day and I thought they would at least offer me a complimentary treatment in order to compensate for what had happened. Instead I was only offered a 20 percent discount for my next treatment to compensate for ruining my day and being completely incompetent. I thought this was the most ridiculous part of the whole experience and shows that this spa has horrible customer service. Needless to say this was extremely disappointing from a place that charges almost $300 for a massage. This place also has no facilities or amenities and is super dated and definitely does not feel fresh or very clean.