Massage Green SPA

I hate leaving these kind of reviews but I am pretty upset. I have been here before and it was great. However, when I went in Saturday for a massage before my wedding to try and relax I expected to do so. Instead I ended up with a young lady that would start texting randomly several times through my massage and seemed to not care about her clients. When you pay for something like this I feel like you shouldn’t have to feel this way. I left there more frustrated and dissatisfied rather than relaxed. I am honestly not sure I will be back to this place. Not to mention I drive from up north about 45 minutes to just come here. UPDATE: The owner contacted me in effort to understand more about what accrued and to reassure me that she spoke to the employee and that this is not how they like people to feel when leaving their spa. I was told that when I come back that they have notated on my account that I had a problem with my visit and will be sure to take care of me. As of now I haven't been back yet but I will be going back to give it another try. I do appreciate the owner reaching out to me and speaking with me about the matter.

I want to sincerely thank the owner -Ivy- for personally reaching out to me with genuine care and professionalism. She took full accountability for the situation I experienced with being unable to book, and made every effort to resolve things in a thoughtful and respectful manner. While my experience started off on the wrong foot, her willingness to take responsibility and ensure a positive outcome truly speaks to her integrity and dedication to her clients. I’m deeply appreciative of the way she handled everything, and it didn’t go unnoticed.

Great spa, we did a couples day: 1 hour massage, 1 hour facial, 1 hour sauna. It was perfect. The staff is very nice and accommodating, my therapist went to get me an extra pillow for my knees <3 Definitely recommend going here for a treat-yo-self day.

I got a massage from Elexia Seng and it was the best massage I have ever received. My back was feeling tight and sore and Elexia was able to make me feel relaxed even while using deep pressure to work out some of those tight spots. I will be back!

Had an excellent experience. Staff is very friendly and helpful. I feel so much better after my massage and I got some insight on some things Id be able to do at home

I have been a loyal customer for over a year and initially enjoyed the great service, comfortable atmosphere, and relaxing experience. However, I recently had to cancel my membership due to repeated last-minute cancellations by my therapist, as well as being assigned to different therapists without prior notice. On one occasion, I had already arrived for my appointment when I was informed that the therapist would not be available. While I understand that unexpected situations can arise, this became a recurring issue, which I found to be unacceptable. Although I did receive an apology, I felt that the situation was not managed appropriately, especially when considering that I would be charged if I were late or missed an appointment. Due to these ongoing issues, I made the difficult decision to seek services elsewhere.

When I walked into the spa at 0900, it smelled overwhelmingly of a campfire due to the wood-fired bbq restaurant next door. The smell was nauseating and gave me a headache for the two hours in was there. While this isn't the spas fault, It absolutely took away from the ambiance and nice massage. An air purifier is necessary for this known issue, as its not ok for clients to leave feeling sick.