Jean Isaacs, LMT

Jean Issacs is rude. I called to tell her, I thought my Groupon had expired. I left a message. She got back to me and was very rude and kept saying she didn’t work for free, and to take it up with Groupon. I then realized I was wrong about the expiration date. I called her back and let her know this. She made the appointment and when I showed up she wasn’t there. I texted her and she said she had me down for the next day. She again was very rude over the phone. I canceled the appointment. I don’t know how she keeps a business. I do not recommend her at all. I had already had one appointment with her for a Swedish massage, and she honestly was not good. I left feeling dissatisfied. The only reason I was going back was because I paid for two massages and didn’t want to lose the money. However, Jean’s negativity and rudeness were not worth it. Don’t use this mean spirited woman.

I bought her groupon for my wife, we've called multiple times and cannot get ahold of her, the address and number for the plays have multiple versions online, very confusing Update, finally made an appointment just for her to cancel morning of. She did not reach out about canceling, we had to reach out to her. Very disappointed in these services. She was rude and defensive when I expressed my frustration with the situation. Very unprofessional. I wish Groupon would let me review so future people wouldn't have to deal with this.

First of all, post your correct hours so people will know when you are working and when to make an appt. I purchased a Groupon and b/c she didn't have a space for an appt, I was told to just get a refund. I've never been told that by a business before. Do you know how difficult it is to a get a refund from Groupon? You use Groupon to expand your business, right? She was sooo incredibly rude, impatient and hateful on the phone. After a two minute conversation, I wonder how she has any business at all.

Jean is the best massage therapist I've ever had. It may take a minute to get an appointment, but your patience will be greatly rewarded. She is respectful, efficient, and highly skilled.