The St. Regis Atlanta

This place is absolutely worth the money. From start to finish we felt truly welcomed. The customer service is next level. The location is also amazing because it’s close to so many places. Once we valeted our car, we never needed it again. The staff went above and beyond to make my husband feel special on his birthday. They also remembered who we were and followed up on conversations that we had had earlier during our stay. The rooms are immaculately clean. They offer services that are complementary and would be extra in so many other hotels. We highly recommend.

A short drive from the Peachtree/Dekalb Airport after some cold weather, strenuous work, We needed this relaxing, comfy two night stay before we head home to Sunny warm Florida. ||We stayed here during Covid over five years ago. Pretty much the same. Nice clean, comfy room, relaxing bed, awesome shower, great lobby bar, supreme service and hospitality by all. We dine in the hotel restaurant for breakfast and for dinner once and We dined next door at Chops for our second evening. ||Great hotel, terrific valet parking who did accommodate our large oversized van.||We will be back!!!

Positive: Staff was nice but didn’t accommodate how I expected. Negative: Ac didn’t work in both rooms , so the first problem I started to realize it was hot call down stairs they sent someone immediately, because the air duct was closed he manually opened it , give it 5 to 10 minutes it would cool off keep it mind it’s late

Staffing is poor. It was a check in nightmare. Tall female was lost on how to handle problems. Didn’t know how to handle die hard person and mistake. Got frustrated slowed whole check in lines down to stop. 10 ppl deep. I waited for check for 10/15 min. Room wasn’t done at 430 ish. Waited she said we will find you bags are here. Then while sitting I saw our bags leave us with bellman to room! No one looked for us so we inquired. She had t even done keys yet. Then on checkout it fight between bag man and supervisor of valet. Then they forgot to load out bags!!! Left thinking in car and weren’t!! No one called us or reported it to mgmt. Had to drive back 10. Lies to get my bags. Horrible service. Room service good.

I stayed at The St. Regis Atlanta for a short trip, and the experience was really comfortable. The room felt clean and quiet, and the bed was surprisingly relaxing after a long day. The staff I interacted with were polite without being over the top, which I appreciated. The lobby and common areas had a calm, upscale feel, and the location made it easy to get around without much effort. I didn’t use every amenity, but everything I did try worked smoothly. Overall, it was a pleasant stay—steady, comfortable, and easy. Nothing too flashy, just a nice place to unwind.

From the minute you are greeted at the door by Stan, to the helpful concierge Prue… staying at the St. Regis is just delightful! Stan was super gracious as he assisted us with our luggage and helped me to book the hotel car to take me on an errand. Prue did not hesitate when I asked about steaming my gown for a Wedding that we were attending at the hotel. The service and staff here are outstanding, so accommodating. The Wedding venue is perfect. The food was excellent! Just spectacular in every way!

I enjoyed my stay at the st. Regis. I stayed in the Grand deluxe room with a terrace (I think that’s what it’s called). The view was great! Looking directly over the Buckhead plaza. And right above the garden room. The terrace was beautiful as well. My room was on the 5th floor, so the entrance was stunning. The bathroom was very nice and clean. This location in buckhead is close to so many different restaurants and shopping. And they complimentary car service can take you anywhere within a 2 mile radius! The room’s private dining service was delicious, every meal I had was great! And the butler’s set the table for every meal! 10/10 service! The St. Regis bar service was great too, the bartenders make great cocktails!