Hilton Des Moines Downtown

Great hotel, spacious and comfortable. Not a fan of the restaurant food, but our server was AWESOME!! The grab and go was easy and the grocery store was only a half a mile away, which was walkable. Staff was professional and friendly.The skywalk was very convenient to get to our event at the convention center, and was quite warm as well.

I enjoyed my stay at this hotel.||The rooms are modern and smart, plenty of storage and a decent sized telly. The beds are super comfortable and the shower was spacious and beautifully warm.||The shuttle bus service is absolutely top drawer and I cannot praise the hotel enough for this, a major selling point and one that other hotels would be wise to consider.||Breakfast was ok, nothing to write home about but not bad either, the service team was friendly and knowledgeable.||The hotel itself is pretty close to a five star rating from myself, it missed out from me due to the outrageously priced convenience section, 3 bottles of drink (2 of which was water) for over 20 bucks is unacceptable to me, I know I didn’t have to pay it but as a person based outside of the country and also late at night I didn’t know of any other options at the time!||However, with that said I would 100% stay here again, no doubt at all.||Thanks for a very comfortable stay Hilton Des Moines!

I have traveled for work for over 20 years. I have been all over the United states. I am so incredibly impressed with this hotel. From the wait staff in the restaurant to staff in the lobby directing traffic and assisting guests with a smile. I may just go to DesMoines for fun just so I can stay at this hotel again. Larry, the general manager, called me when I left a message regarding my stay. Just simply IMPRESSED! And....I never write reviews!

All is good, people very helpful and warm. Very good shuttle to airport, just not sure why they gave me a room at 2nd floor which is actually on a platform for ventilation or warming system equipment, kind of noisy but I am on jet lag and can’t sleep well anyway.

Excellent service! Special shout out to Otiz in housekeeping, Emma and Naomi at the front desk.♡♡♡ Very accommodating, clean, quiet and the skywalk to the convention center was very convenient. Never have to go outside but the weather was great during my February visit so being outside was really nice.

Sink was clogged. Engineering came to fix. 2 1/2 hrs later we we're informed it was repaired. Requested for housekeeping to reclean bathroom. Returned to room after Company Banquet and awards program to find sink area only wiped down with a hand towel which was filthy and hanging on the door handle. Still remnants of hair and the nasty clog on the floor, shower, and toilet bowl. Very disgusting for a Hilton Hotel. Everything is the hotel store and drinks at the bar were outrageously priced. Didn't visit the restaurant but I'm sure it was similar.

The hotel is new and still in excellent shape. There is a bar, restaurant and a non-Starbucks Starbucks in the lobby. Parking is a lot or underground garage and parking is limited so you may have to use the lot across the street. Our issue this trip was the large group they had in for a conference. They were loud and generally rude. Raucous laughter and full volume yelling on our entire floor until after midnight and again starting at 7am. Not what generally finds at a Hilton... More of a 2 star hotel/motel crowd..