OYO Hotel Indianapolis International Airport

The carpet was so dirty when I got into the shower there was black on the tub floor. When I got out of the shower I rubbed my hand on the carpet and the dirt turned my hand black. This place is terrible. I had to ask the cleaning lady for another sheet because the one on the bed stank. She didn't offer to put it on for me so I did it myself. I was told when I checked out that my deposit would be credited back to my credit card by noon. It's been 4 days and I haven't received it yet. I will never ever stay in one of your hotels again. I will never recommend your hotels to anyone. I have always stayed at Wyndham hotels but if they are going to endorse a hotel this terrible I am done with them too.

This property was still open but in the process of renovating and switching from the Super 8 brand. We got our room for a very good price but there were a couple of issues probably related to staffing problems. We were supposed to have complimentary breakfast but on our first morning there was no one around and only a few bananas set out and coffee. Nothing at all the second morning! Also no security at night. The second night some drunk was banging on a nearby door and yelling from 2 until 3 in the morning.

If could give 0 star I would. Worst experience ever. First room they tried to give me had a broken door wouldn't shut, everything was stripped, no tv, microwave, fridge, no bedding. When went back wasn't even horrified they gave that room to me and my kids. Second room wasn't much better. Two beds and only 1 pillow, no batteries in the TV remotes, Big tub of putty was still in the bathroom. No towels or soaps, had to go back to the office to ask for them. Previous burn holes in bedding, Air conditioning was really loud, smoke detector beeped all night, didn't even have the cover on it. Will never go back, scary experience, people fighting outside, throwing things, did not feel safe. And one more thing would have been nice to phone office instead of having to walk there multiple times for things that were missing. Also didn't even have ice machine. Website says they offer breakfast but they don't.

The fan of the window unit on high reminded me of 11AM on Friday. My south facing room was prone to road noise and adjacent room conversations permeated. The smoke detector was hanging by the wires. Carpet needs replaced and the faucet was iffy. TV remote was sketchy.. changed channels only. No smoking, of course, or pay a $175 fee to clean it.. that's some expensive Febreze! No trash bin in room. Lastly, keep the pass card away from your phone, or it may likely erase it. On a positive note.. it's better than sleeping in a car.. barely.

Rooms are not clean, bedding is stained. People doing drugs all over and they had someone overdose. Management refused to refund my 6 unused days I came in late and slept until early morning. He aslo stated he will not refund the deposit for the room. This is theft. Every door and wall had holes in them, the heater has graffiti and is broke . This is by far the worst hotel I've ever seen in my life.

Haven't been too since they reopened as days Inn and suites and closed as OYO

My boyfriend booked a hotel room at this hotel. We’re from Ohio which is two hours away. He booked the room for my birthday. A couple hours before checking in, he called to see what time we could check in to which the woman on the other end told him that he can’t check in, there are no available rooms, and that he had to pay an extra fee to book. My boyfriend booked the room weeks prior and got a confirmation number. No "extra fee" was mentioned when he did this. The woman hung up on him rudely as he tried to solve the issue. He called back later. A man picked up and said his reservation was all good, he was unsure of what the woman was talking about, and that we could check in at 2 pm. We headed that way. They then called my boyfriend back and said that they gave his reservation to someone else, refused to acknowledge that they made a mistake, and were hesitant on giving him his refund. He did get the refund however this greatly put a damper on my birthday (not that they care). So we had to find another place to stay on a whim. Very unprofessional. When he went to write a appropriate, genuine, and authentic review on the website he used to book the hotel, he was asked if he could remove it. He did not remove it. He didn’t cuss or use inappropriate language in the review but they took it down for "not following community guidelines." DO NOT BOOK WITH THIS HOTEL. You will be greatly disappointed. They are highly unprofessional and do not care at all about customer satisfaction. They also want to hide the truth about how horrible their staff and services are.