Residence Inn by Marriott Jersey City

Hotel room itself was clean and comfortable. Staff was good. But the breakfast was horrendous... We were served "frittata" bites in HEATED plastic; i.e. Marriott wants us to eat BPA & toxins for breakfast...? Also, the packaging shows that there are almost 30 ingredients for a simple frittata? And there were no silverware, forcing us again to have to ingest microplastics... Come on Marriott!

I recently stayed at Residence Inn by Marriott Jersey City, and overall the experience was mixed. The rooms are a strong point: they are spacious, comfortable, and well equipped, making them suitable for both short and extended stays. However, one noticeable omission was the lack of complimentary water bottles in the room, which is something many guests expect, especially at a Marriott property. The main area for improvement is the front desk experience. The receptionist could have been more welcoming and proactive in explaining the amenities and services the hotel offers. Additionally, as a Bonvoy Titanium Elite member, my loyalty was not acknowledged at check-in. At other Marriott hotels, I am usually thanked for my status, which adds a personal and appreciated touch that was missing here. With more attentive and informative service at reception, this hotel could provide a much more positive and memorable guest experience.

We love the hotel, still here after 11 nights, cozy with good cleaning service, good breakfast included, good management, also rooms with a kitchen made it feel more like home, also massive shop next to the hotel with amazing freshly.made food, massive portions. Also PATH grove station underneath the hotel, best buy!! Much more worth it to stay here and travel directly to manhattan in 10 minutes, everything well connected.

Great hotel. In an excellent location with easy access to trains and restaurants. Only issue was bathroom door was broken and did not close properly and bathroom sink leaked.

Loved the service at front desk, very friendly and super helpful with a minor situation I had. My room was like a mini suite, amazing view of the Hudson, super clean. I stayed for 3 nights, I live in Los Angeles came for work. I don’t like wasting energy and time, so I didn’t have my sheets changed daily. My room seemed to smell fresh every time I walked back in. Would definitely stay there again.

Staying one night prior to a cruise. Nice size room. King bed. Nice view from 10th floor. Very clean. Lovely little lobby with beautiful gas fireplace. Bar on 3rd floor. Breakfast. Surrounded by nice restaurants and bars. Friendly welcome, valet parking. Pedestrian zone out front that runs approximately 1/2 mile that was nice to walk along after eating.

Just an overall fantastic hotel at this level. Rooms are clean, large and comfortable. Staff is excellent. Shout out to the bartender Kim who was so kind and helpful noticing ( even though I wasn’t actually at the bar…just sitting in the room) that I was unhappy because of a Wi-Fi issue I was having with my room and proactively getting me assistance. And management ( Rebecca) was incredibly helpful to immediately resolve the problem. On top of that the location of the hotel could not be better. Steps from the Grove street station. Next to a large market with groceries and prepared foods and a short walk from tons of restaurants.