Wyndham Garden McAllen At La Plaza Mall

Very upset with my horrible experience.. I called ahead to make sure the indoor pool would be warm enough to enjoy and I was told it would be so what’s the main reason I booked , but unfortunately, when I arrived, it was very cold and uncomfortable to use also the water smelled really bad. I had also requested extra blankets and pillows when booking, but none were in the room upon check-in. Lastly, the bed was extremely hard and not comfortable at all. Because of these issues, we decided to leave just a 2 of hours after checking in. Overall, I was very disappointed with the experience and hope management reaches out to me regarding this bad experience.

Very good hotel. Nice, clean, has its own Bar and mini-store. Very well located in front of La plaza Mall.

Ive stayed here many times regular room and even the suites but the only thing these rooms need are upgraded televisions you are not able to watch any streaming services like Netflix or Disney or screen mirror but other than that the rooms are very nice.

Positive: The pool and community area was great for our large family to just congregate and hang out. The breakfast exceeded expectations Negative: 2 of the 3 elevators on the premises were broke down a majority of the stay. There are general maintenance concerns like missing tiles from the pool. Leaking sprinkler head dripping onto pool walkway.

Mrs. Alma from the kitchen was very kind and attentive; she treated us with great warmth and made us feel at home

Just needed to sleep in a place. Wasn't the best but it did the job. Weird smell but still overall decent stay

I went with my husband last week for 3 nights and we had a good time there, front desk receptionist Johnny gave us a warm welcome and lets us know about every service for our nights. It was nice to have the same front desk gentlemen throughout our stay, they have great customer service. There was happy hour throughout our stay and that was great to have, the bar tender was always missing during happy hour but the front desk gentleman were there to help us out with our courtesy beers. I do regret not taking pool clothing, the pool looks amazing especially with South Texas Heat. They also have shuttle service, Joe the shuttle driver was able to take us to restaurants that he recommended (5/5 restaurants btw) and stores to go shopping. Breakfast was probably the highlight of our stay, the breakfast is amazing and delicious, props to ladies in the kitchen👏👏