Deluxe Inn Of Plano

Service sucks. I asked for an early check in and they said no. So when we arrived we found that we were 1 of maybe 5 customers. So, why couldn't they accommodate? A day before leaving we asked for a late check-out and they said no. Again, 1 of maybe 5 customers. This hotel probably was a nice hotel in the past. It's large, spacious rooms, meeting rooms, a pool and a good size eating area. Of course, the pool and eating area are closed. Many repairs needed: wallpaper peeling, paint cracking, carpet smells, etc. All that I guess can be expected for a cheap rate

Wow, this place was quite an experience! It was quiet as hell to begin with. I stayed only one night at this place, and I am giving it a 4 stars because of the UNIQUE EXPERIENCE! The motel is huge as a maze, with a huge outdoor parking lot, and it has all the facilities you can imagine of any upscaled hotel including huge dining area, fitness center, washateria, and conference rooms . None of these facilities was running though! Also, I wasn't able to see any residents except the one receptionist during my stay and I realized from counting the vehicles at the parking lot that I was maybe one of only 4 or 5 guests at that motel, which is kind of questionable and weird! The room was ok, but all the towels were kind of dirty with stains. All the light bulbs in the room were dimming. Also, the furniture and the floor were dusty and dirty. The bed was clean and comfy though. There were signs everywhere saying that no visitors are allowed, and one final thing that the elevator will allow you to go upstairs only so if you want to go downstairs you have to use the stairs. In general , staying at this deserted place will make you feel that you are at the Hotel Cortez of the American Horror Story!

Went to use the ATM and noticed it was so clean and the front desk were very nice even though we aren't staying there. They offered and showed my friend two rooms that were clean like the entire lobby parking lot ect. We asked about the weekly rate and it was the same price as the dump we are staying at next door. It had police presence which was a plus. But no dogs except for service animals or we would move there.

DON'T EVEN THINK ABOUT STAYING IN THIS HOTEL IF YOU LOVE YOURSELF!!! This hotel looks big and appears nice. But it is one of the worst hotels I have ever been in!!! First, as I opened the hotel room, a big live roach was flying around the door... I killed and I tought that was it... Then, the toilet was dirty with dark lines in it as if it has not been cleaned in a month... Then, the bedsheets had dirty dark spots in them as if they have not been changed after, who knows the last time they were changed? To sleep on clean bedsheets, we called the front desk to give us clean sheets and they said they did not have any... And the carpet is very nasty as if it has not been cleaned in a year... And the wall is dirty. With all these, they have a sign all over thw hotel that: "Visitors are not allowed!!!" Really? So, who goes to stay in a hotel and the person cannot get a visitor? Thats strange. So, you are warned to stay away from this hotel!!!

No idea why this place is rated so low. It's cheaper than motel6 and haven't seen a single bug here. Most cheap dallas hotels, including all those in area, are riddled with roaches but this place is bug free (I've done 3 different rooms and holds true in all). The amenities are closed for most part and place is very empty... but since when was no crowd a bad thing hotel wise? Was able to check in super early (6am) without issue on most recent stay. For the price this place is EXCELLENT...second to none in area

So, we booked the room for 2 beds (3 guest) we had 2 towels and 2 wash cloths, NO bars of soap to even wash your hands, signs says they have an ice machine on the 4th floor, it's rusted and just a huge eye sore. oh and on the first floor u can get ice but they have no ice buckets in the room to put any ice in so take ur own Styrofoam cups if u desire to have a drink with ice.. There is no button on the phone to call the front desk the only buttons on the phone is the numbers 0-9.. With some upgrades this place has potential...

It took over half an hour to check-in, even though Thad made a reservation prior to my arrival. After I was checked in the individual insisted I move my vehicle before I unloaded my luggage, very rude in my opinion. You can only enter the building through the front lobby and the door is locked from 11pm-5am, between those hours you will need to call to have them open the door, should they decide to answer the phone. The hotel was very dirty, gross, and poorly taken care of. The room I received had different, lower quality, bedding than pictured in my reservation and the heating/ cooling unit was so loud it was unbearable to have on. The shower head and drain had so much build up I didn't bother to try and use it. I had to use my hotspot for internet because a WIFI password was not provided from the hotel and based off how the hotel was kept I assumed it didn't work anyway, plus dealing with the rude hotel clerk again didn't seem worth my time or comfort. It seems like they purchased the building without factoring in the cost to upkeep the hotel, or just don't care. I'm doing my best not to think about the cleanliness of the bedding I slept in. How this place has a positive rating is beyond me. I'm extraordinarily disappointed in my stay and will not be returning, I would suggest you do the same. *Edit* I stayed here 29 days ago and still have not received my deposit back. AVOID THIS HOTEL