Hyatt Place Provo

I was on my way to Amarillo Texas. I was tired and booked this room because the reviews said it had comfortable beds and was pet friendly. I knew I would have to pay $75 for my poodle. However, I got there and they put me in a room near a door with outside access for my dog. The room had carpet that was stained, the room had to be the worst in the hotel. It was very very dark. The bed was fine but the heater made a terrible noise every time it shut off. The guy who checked me in wasn't friendly and it seemed like it was because I had a dog. At least I thought I would have easy access to take her out but no! the door led to the property edge and was full of river rock. I had to walk her down the street to find some place for her to go. This is not a pet friendly hotel. The next night I found a much cheaper option in Farmington Utah that only charged $20 for the dog and had a huge inner courtyard with grass. Super comfortable bed and I slept so good! That was Brentwood inn and garden.

Positive: Pool Negative: Long hold on my card after saying 24 48 hours

My family and I stayed here for my niece's wedding and it was the perfect location! The room was spacious, clean, and they even brought extra blankets to accommodate my mother. The food was delicious and the staff was always so kind and friendly. My sister used the fitness center and really enjoyed it. Thank you so much Hyatt Place Provo for making our stay perfect in every way.

This Hyatt was extremely clean. Their breakfast was delicious and their location and proximity to BYU was incredible. The staff were super courteous and the facility was very nice. Parking was also fairly cheap.

Very welcoming hotel. Let's start at the beginning...when entering the hotel, the staff is very friendly at greeting you upon arrival. The entry area is nice, clean, comfortable and lots of seating, including outside. Parking was $10 a day and for a downtown location, felt that was a reasonable price. The rooms were clean and comfortable. Daily cleaning if you want to take advantage of that with fresh towels and made beds. Refrigerator and coffee maker in room, but would have liked a microwave. There is breakfast offered for $8 a day per person. The breakfast is fresh oatmeal (I made an on line comment stating too much water, next day it was a LOT LESS water), yogurt, fruit, cereal, bread, eggs, bacon, waffles (already cooked) one day and french toast (already cooked) next day, and potatoes. Juices, milk, tea and coffee for drinks. The oatmeal is my go to meal in the morning if it's regular oatmeal, and they had a LOT of toppings, so was very happy with that choice. Had the eggs and bacon and potatoes and again was very happy with that selection. There are places close if you want to go out for breakfast and coffee, but if in a hurry, for $8, it was very reasonable.

There's elements of the hotel that feel a little old like our sink was scratched up and the porcelain had come up making it look dirty. But otherwise great service. Great stay. Wish the coffee, water, and tea was available all day like other places though.

Nice hotel in downtown Provo. Great location with easy walk to restaurants and bars. Clean rooms. Parking garage is immediately adjacent and no issue to access. Breakfast is decent with the cold food higher quality than the hot. Staff are professional but somewhat reserved.