Holiday Inn Express & Suites Tempe by IHG

Overall a very nice place. Large room with an atypical (but fine) layout. Very clean and well-maintained. Breakfast was typical for hotels, but good. Staff was friendly and efficient. Good value. My only irritation was the $10 parking fee that wasn't well-disclosed on the website. It's a suburban location. Parking shouldn't be an add-on here.

My room was very large which impressed me. Very clean. I didn't like having to go to the entrance to my room to change thermostat on the ac. I'm used to it being on the ac unit but not a deal breaker. Breakfast was promptly ready daily. Friendly staff. The youngest staff i have come across at a hotel.

We checked in quickly and efficiently. The beds were comfortable and the room was clean. The staff were all very friendly and seemed to enjoy their jobs. Breakfast was a little different every morning, a little variety was nice. The coffee was good for hotel coffee, which is always a plus! Definitely recommend.

We had a two queen plus sofa bed room for five and it was spacious and affordably priced. Some carpet stains and a funky smell detracted a bit. Pool was heated nicely for our visit in December. Breakfast was normal holiday inn express fare (hot and cold, something for everyone) and they opened an extra seating area so always a place to sit. Elevators are slow and one broke down during our stay.

Hector and Sebastian were great at check in, very friendly, polite and helpful. The room was very nice, spacious and clean. The only thing that could be improved would maybe be non slip strips in the bathtub, as the tub floor got a bit slick. I didn't ask if they had bath mats for the shower, but it wasn't a huge issue. The hotel is conveniently close to I-10 so getting off and back on isnt any issue. There's a gas station across the street which is convenient as well, and a restaurant next door to the hotel. Breakfast was good, standard HIE food but the only thing kind of inconvenient with that was the milk was in maybe half gallon glass jugs rather than individual personal sized cartons. Other than that, everything was great and if we are in the area again we would definitely stay here again. A warning though, traffic on Baseline and Priest Dr is constant, even at early hours (3 to 4 am) it doesn't stop.

after a hotel malfunction at another nearby Holiday inn express, this location came to the rescue! clean and spacious rooms and most importantly a very welcoming and helpful front desk . If I recall her name correctly, Angelica (or Angelina . sorry for my foggy brain!) was so helpful! she answered all of my questions and was very accommodating. this is an example of wonderful customer service, which can sometimes be lacking at other businesses. thank you!

I checked into this hotel in Tempe, Arizona on 01/16/2026 and checked out on 01/21/2026. Unfortunately, there was a very strong sewage odor in my room, to the point that it was difficult to sleep at night. When I requested a room change, I was told that the hotel was fully booked and no alternative room was available. Based on this experience, the hotel does not meet the standards expected of a three-star property and is closer to a one- or two-star hotel.