Best Western Plus University Inn & Suites

I am late with my review but I stayed at Best Western Plus from July 2025 through August 2025 while waiting on my apartment to be ready. I became pregnant with my significant other while staying there. The staff is the best staff I have come across in a long time. Special thanks to the manager Mandy!! She was so friendly and helpful even during a time of crisis I had. I have never seen such great management. The staff at the front desk are awesome. Special thanks to Josie and all the front desk staff for being so kind to me!! They were the kindness people to myself and my children. They were there for me during my time of crisis as well and I will never forget them. The breakfast is great with a lot of hot food choices. The rooms are super clean and beds are very comfy. The cleaning staff were very kind and efficient. This was the best hotel stay I’ve experienced. I wish I can give more than 5 stars!!!! They deserve every bit of a positive rating!!! Thank you all for my enjoyable stay!!!

The staff is so welcoming and kind. My mother stayed here and said it’s clean and quiet. She especially loved interacting with Mandy the manager. Mandy is helpful and has a great personality. Her stay was good and she has stayed multiple times in the past two years when she comes to visit. She’ll continue to choose this BW to lay her head.

Positive: C Negative: 1st dayBreakfast was not what we expected.

Great place to stay in witchita falls! In a better part of town than some of the other places with lots of restaurants and stores nearby! Great staff and great rooms

We were on a trip and stayed overnight at the hotel. Found breakfast choices were more limited than typical and staff was much colder than typical. The wall to the bathroom had a wide (maybe inch wide) bead of caulk where it connected to the outside wall. Caused me to wonder if the outside wall was separating.

Best friendly, professional, caring staff. Great breakfast every morning, rooms were spacious, clean, and quiet for a goodnight sleep.

We spent 3 nights rooms wasn’t bad but breakfast at 8 o clock is gone