Halcyon, a hotel in Cherry Creek

I stayed at Halcyon in Cherry Creek, Denver for a business trip and it immediately stood out from typical hotels like Hilton or Marriott. From the moment I arrived, I was greeted with genuine smiles, great energy, and even a complimentary drink. Mike and Matt at the front desk were exceptional. They were warm, helpful, and completely genuine — and they actually remembered my name when I walked back in later. It was my first day at a new job, and they helped me locate the office and recommended great nearby spots to eat, including Sol Cocina. The hotel is extremely well run, with thoughtful amenities like a rooftop restaurant, multiple dining options, and a gear room where you can borrow bikes and more. The room itself was incredibly comfortable — perfect bed and pillows, oversized towels, and a robe that felt truly luxurious. The Cherry Creek location is unbeatable, with everything within walking distance, including restaurants and dessert spots like Little Man Ice Cream. I would absolutely stay here again and highly recommend Halcyon. Halcyon sets the bar for what hospitality should feel like.

I stayed at the Halcyon Hotel Cherry Creek in Denver and while I must say the property itself is absolutely beautiful, clean, and very well maintained, unfortunately the level of service did not meet the standards of a five star hotel. During my stay there were a few inconveniences that, although not major, were still disappointing. However, what truly ruined my experience happened after checkout. To begin with, I never received an invoice detailing my charges. A full week went by before I had to call the hotel myself to request it, because I noticed I had been charged a significantly higher amount than expected. The staff claimed the issue had been "corrected," yet no one could clearly explain what the charges were for or why the correction was handled the way it was. Since I booked through Capital One and was entitled to specific benefits and credits, I had to make several phone calls just to get basic explanations about why those benefits were not properly refunded. The lack of clarity, transparency, and follow-up was extremely frustrating. The overall handling of the situation felt rushed and dismissive, which is very disappointing considering this is marketed as a luxury hotel. Guests should not have to chase down billing explanations or repeatedly request basic documentation like invoices. Sadly, because of this experience, I will not be returning to this hotel and I cannot recommend it. It is unfortunate, because the property itself is truly lovely, but great facilities do not make up for poor customer service. I sincerely hope the hotel improves its customer service and provides the level of care and professionalism that guests expect and deserve.

Stayed at the Halcyon over Thanksgiving while visiting friends and family. This was the fourth time we have stayed there and we plan to stay there again on our next visit. The hotel is located in arguably the best area of Denver with upscale but affordable restaurants and retail shopping all within close walking distance. The Halcyon is large enough to offer all the amenities a seasoned traveler wants but small enough the front desk personnel know you by name and overall has a quiet and homey feeling. Just a great hotel and a good value.

A hidden gem! This hotel has everything right in the heart of Cherry Creek. Walking distance to everything including the mall. The staff was very accommodating and friendly. The restaurants were awesome. We had the best lasagna in our life at their Italian restaurant. I’d definitely recommend. Their rooftop bar and pool area was exquisite with a wonderful ambiance. The Rare Bird, which is their rooftop bar with a little pizza kitchen is a MUST. The rooms were clean, eclectically decorated and well appointed. It had a safe, fridge, and Keurig. The bed was great, bathroom and shower were nice and the air conditioning was phenomenal. We like to keep it cold. The TV had a very nice channel selection with all the sports channels, paid movie selection and a built-in Netflix. The rooms were well thought out with a lot of nice touches. For instance, the record player with several albums to choose from. All in all, I give this place a solid 5 out of 5 and we can’t wait to stay here with our friends.

We had Christmas at The Halcyon. Everything was wonderful. Rooms are so comfortable and the little touches around the hotel are very nice. The record players in the rooms, the fruit and water stations on each floor were two of our favorites. Valet service, two excellent restaurants, the pool, roof top bar, and beautiful decor added to our stay. We will definitely be back!!

Fantastic overnight experience. Friendly and supremely helpful staff, quiet rooms with roof access and a fire pit, plus an in-room record player. Complimentary drinks at Happy Hour in the beautiful downstairs bar, and evening cocktails overlooking the mountains at sunset from the rooftop bar. And remember to ask about the secret cocktail bar… Such a good stay - highly recommended.

Beautiful hotel, but be prepared to be woken up at 5:30 AM every morning if you’re staying near the west side of the hotel by the noise from the alley and garage downstairs and next-door. The cheap sound machine they put in your room doesn’t help mask it. Totally ruined the experience by night 3.