Boot Barn

I’ve had decent service here up until today. I tried on a pair of work boots that felt fine in the store and then put them on and walked into and around Walmart for around half an hour and realized that they were going to be too tight. I tried returning them or exchanging them but they refused to take them back because wearing them outside counts as damaged, they still have all the original tags and they were hardly worn. I bought another pair of boots from here and I was told that as long as they’re returned within thirty days and they’re not worn in or otherwise damaged that they’re okay to return. I am extremely disappointed in the service I received today.

Went in to get a new cell phone case and looked around a bit. Didn't see anything that I couldn't live without. Very tempting place.

Fantastic experience. I was very difficult in what I wanted. Composite toe, slip on, waterproof, insulated and dark colored boots. Took a while, but the lady finally found me a pair that matched my criteria and was more than happy to help. I would strongly recommend for anyone needing work boots.

I love the store very much but recently bought something that did not work for me so I’ve been really busy with work and time flew by and when I had opportunity, I went back to try to return my item and didn’t know that there was a 30 day return policy. I hope that the store finds leniency to be able to return my item😩🙏

We were in Casper on 3-15-23,I was looking for some boots,was greeted right when we walkeendedd through the door by a very nice lady that walked us over to the section of boots,she was so helpful and understanding as what I was looking for.We ended up buying a pair of boots,payed for them and left,we decided to go back and buy some wrangler's.Tje manager of the store waited on us this time. I can't express how helpful she was also,worked with me on getting the right size,( very glad I took her advice) on size,you have the best employee's at that store!! Highly recommend this store!! I will definitely return there for future needs! Thank you for an excellent shopping experience!! Dave Walker

Bought my FIRST pair of western boots today. Brayden was very quick to assist me in finding the perfect boot, he was honest and truthful about the quality, comfort level and style, extremely knowledgeable and personable, he even set me up with all the items I would need to maintain My boots without breaking the bank. The staff took away all anxiety I felt about getting my first pair. Thank you Brayden, a true man's man

Was very satisfied with the service I received in finding the right boot for my feet and got the boot I really wanted