Ashley Store

Miss Brooke Rivera assisted me in selecting new living room sofas. I had concerns about what to buy as I have two dogs and she showed me the best products and explained why in detail. I did end up selecting a gorgeous leather sectional that I can arrange to fit my needs. She even helped move a piece so I could help see it in my head! Shout out, Brooke - you were awesome!

Upscale furniture of solid quality. Terrific selection, a range of styles and colors. Helpful staff - lots of guidance if you want it.

The experience was rewarding, comfortable, no hard sell. Justin was knowledgeable and very easy to work with. The store atmosphere was friendly and relaxing. Delivery was easy. Ashley kept us notified as to arrival times and were on time, furniture was moved in quickly and set up. Everything was done professionally and easily. We're very pleased.

My husband & I walked in just to look around and ended buying the TEMPUR-LuxeAdapt® Firm King Mattress & the Stupendous Oversized Chaise. We have zero regrets. The mattress is like a spa treatment. Seriously just stop by the mattress section for 5 mins and you'll be shocked at how affordable and comfortable they actually are. I now have the cozy oversized reading chair of my dreams. Mauricio Martinez is the kind gentleman that helped us throughout the entire process. From the moment we walked through the door his customer service was top tier. He was so incredibly helpful, genuine, & attentive. You can tell that its very important that his clients are treated with respect & kindness. Please please ask for Mauricio when you shop at Ashley. He is a furniture angel.

Trash sales guy lied to me sold me a chair said it would be delivered in a month I call a month later and it won't be delivered for another month canceled order go to furniture row !! All I wanted was to buy a chair had no stock wouldn't sale floor model said it would be a month trash trash I'd say how I really feel but that requires expletives don't stop here unless you don't need your furniture for two months

We had a good experience. Our salesperson, Maureen Greene, and the supervisor, Miguel, provided highly personalized attention. While we didn’t find everything we were looking for in their catalog, they were very helpful with the items that we did select, including favorable pricing and even matching prices that we found at another business. Maureen was attentive and responsive after the sale and through delivery of our furniture. We’ll be back for future needs.

Where do I start. Reggie at the Las Cruces store is awesome. I made a purchase from the Cruces store because the Ashley Outlet in Alamo has no integrity at all. Sold me a mattress that lasted less than a year and a half. Silly me went back. Second time, they did not follow through with a purchase. Third time dealing with them and I had enough. I've got to say this about the manager: I tried to tell him his math was incorrect and I tried to get him to correct it, which was in his favor but he insisted that 2030+1300 equaled 2300. He insisted it was the right total, although, not once but twice I tried to correct his math. I gave him my card because I was happy with the total he kept insisted on. Surprise, his math was wrong when he put it in the register. I said he should give me the price he insisted on so he told me to get out of the store. I didn't argue, he gave me my card and while putting it away, he told me to get out of his store. I went willingly. Guess what, I just spent several thousands at the Cruces store. Why would anyone scuttle their own boat! Just saying, if that was me holding the credit card, I would have salvaged the deal. Thanks Las Cruces store. They were respectful and worked out a good deal. I'll be back Cruces!