Sam's Club

Been to many Sam's Clubs across the nation and this one is the worst. It has the smallest dining area with the rudest employees. The scanners will often scan items twice, the people at the front will definitely stop you if you forget to scan something, but will smile and not say a thing if you pay for items twice. When you call the store trying to reach someone at the front desk by pressing 0, the phone will ring for a about 10-15 minutes, then it hangs up. No customer support here. This is worst Sam's Club in the US that I've been to.

Either it wasn't in stock then I'll remove this but the app and employee's of the store say they got rid of the nesquik chocolate powder the 3lbs one and only way to get it is now ship it to ur home. Was one of the few items that was making me keep my membership like why it's been in that store for years.

I have never had any issues with Sam’s Club until today! I went to the food place before exiting to grab pizza. There is a sign that say scan to order and pay for fast assistance. Well, I don’t have an app and it literally took five minutes before someone even asked can they help me! When two girls working there passed me by at least ten times. I informed her I don’t have an app and she said well download the app of go checkout at the self check out line! She was rude. I came back to get my pizza and they are calling out numbers which none that matched anything on my receipt so I go to the counter and again it takes a few minutes before someone made eye contact or asked to help me. Frowns on their faces and didn’t say a word! Very rude service! I had never had this experience and it had been some time since I ordered from the food place. I will choose not to do that again in the future!!! The remainder of the staff were fine! Just the food place! Very disappointed!

Do not and I mean dollars not buy their tires and services here. All you get is attitude from them and they dont even try to accommodate you. With all this crap of working in the office it takes them 2 seconds to help a person out that just had an issue. Instead you have to wait eternally it's not like managers at work get it. Won't be buying tires here again. Service is the worse. Never available and when they are it's just and attitude after the other. Dude working Tuesday morning that came from the shop should fired. Place is so empty Im surprised they haven't closed.

Made an order at 6:15p and paid the express fee for a delivery the same evening. It was never delivered. I made the order for formula for my baby that were needed the following morning prior to most places being opened. I am very disappointed and feel neglected as a paying customer. There should have been better communication on if my order was going to be completed or not. My order was placed at a reasonable time prior to closing so for it not to be delivered but my money is already pending is baffling. How can you take money for something that hasn’t been completed in the time frame promised.

July 24, 2025, I placed an online order to be picked up. (My previous order took about 45 minutes to make it out to my car.) Service at this location is horrible. Only scheduling one person to work the pick up area is ridiculous and the old lady at the entrance door should just stay home. She was not helpful at all and a bit on the lazy side. I canceled the order and haven't been back since. An hour wait time for someone to run a few groceries out to the car is definitely not worth it. It's supposed to be a time SAVER. This Sam's Club has gone downhill fast. And I see by the most recent reviews that nothing has improved. SHAMEFUL.

I went to Sam's Club just to pay my bill, but after I said let me do some shopping. I didn't know that Sam's Club was so expensive. I purchased just six items and they came to $100 and change. I had got no meat. I got a box of snickers. I didn't check the price and found out that it cost $42 . I got a carrot cake or carrot roll it should say. Honey wheat bread came with two loaves in a big. I got a bag of miniature assorted Hersey's chocolate and a box of Cheez-It a large candle and hotdog buns. I'm still shocked at how expensive that store is