La-Z-Boy South Elgin

If you're in the market for a La-Z-Boy chair be sure to stop by the South Elgin store! They have a dream team when it comes to customer service! Ken, Randy, and Courtney were so extremely helpful and so friendly to chat with while shopping. Ken took the time to get me sized correctly for the perfect chair and Randy and Courtney helped with the check out. Amazing experience! High quality furniture, amazing customer service, and a great warranty on their product! Look no where else. Shop La-Z-Boy!

The sales manager, Courtney Jones, was very knowledgeable, experienced, thorough and easy to work with. She was good at designing and configuring our needs. The January sale motivated us but the high quality furniture and excellent service were major factors in our decision. All of the sales associates were friendly and helpful, contributing to a very pleasant and professional environment, with no pressure. Thank you, Courtney, and the team!

We really enjoyed our purchasing experience. Hannah and Denise were amazing and very easy to work with. We would have appreciated knowing their letter system as it relates to the overall cost of our custom choices though. Basically they use the alphabet in their codes, and the later the letter the more expensive the cost. We didn’t know that and it would’ve helped steer some of our decisions, otherwise we had a great experience!

Great experience. Lots of stock with no pressure from staff. Very patient with my mother. Will be going back to buy more furniture! Update - I went back a week later and bought a new couch and loveseat from them. Another great experience. I absolutely love my couches and they are so comfortable! Highly recommend shopping here.

Great staff and wonderful furniture! Everyone was very helpful. Denise, their designer, was great to work with! The delivery team was polite, friendly, and very efficient. They did a great job of assembling the large shelving units we purchased.

I have the pleasure of working with Randy on ideas for refurnishing my home! As always, La-Z-Boy has the most comfortable of all furniture! This would be my fourth set of La-Z-Boy family room furniture! I love the new designs. Actually, there were so many choices that Randy suggested the designer come to my house and give me a hand choosing.. Free of charge.! She was able to come Within days, and I am looking very forward to meeting with her! I highly recommend the staff at the La-Z-Boy in South Elgin! Randy is professional knowledgeable and extremely friendly with great ideas!

My designer Ken was wonderful. He picked up on my style when I had no idea what I wanted. Super excited with my purchase. Can't wait to see it all completed!